Social CRM Operator
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Job Description
Company Overview /
We are a digital marketing agency within a global network.
CRMB2B
We specialize in CRM B2B and digital communication helping organizations build sustainable and meaningful relationships with their customers.
By combining data technology and creativity we drive customer experience and impactful business results.
Job Description /
Employment Type: Contract
LINECRM
This role focuses on executing CRM initiatives using LINE and other digital platforms to enhance customer engagement.
You will be responsible for campaign execution reporting and performance measurement.
/ Responsibilities
LINECRM
Manage CRM communications via LINE and other digital channelsA/B
Execute messaging campaigns segmentation and A/B testingKPI
Create KPI dashboards and performance reports
Monitor user behaviors and engagement trendsQA
Collaborate with internal teams for content delivery and QACRM
Support CRM projects through light data analysis and material preparation
/ Requirements
/ Must-Have
CRMSNS
Interest in CRM operations or social mediaCRM13
13 years of experience in digital marketing or CRM coordination
Detail-oriented with strong timeline management skillsExcel
Basic Excel or data analysis skills
Strong communication skills for cross-functional collaboration
/ Nice-to-Have
LINE Official Account ManagerSalesforce
Experience with LINE OA Manager Salesforce or similar CRM tools
Hands-on experience in audience segmentation or lead generationTableauGoogle Data Studio
Experience using reporting tools like Tableau or Google Data Studio
/ Language Skills
Japanese: Native level
English: Upper business level (for meetings and presentations)
/ Location & Benefits
Location: Central Tokyo (Aoyama area)9:3017:30
Work Style: Discretionary labor system (typically 9:3017:30)
Full social insurance company lodging access and savings plan
Paid leave includes weekends national holidays year-end and summer breaks
Additional leave includes childcare caregiving and long-service leave
/ Selection Process
/ Document screening
/ First Interview
/ Final Interview Aptitude Test
/ Post-offer: Medical check & reference submission
Key Skills
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- Customer Service
- Freelancing
- Industrial Safety
- ACCA
- Arbitration
