VP, Healthcare & Life Sciences Industry GTM
VP, Healthcare & Life Sciences Industry GTM
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
ServiceNow is seeking a Vice President Global Head of Healthcare and Life Sciences (HCLS) Go-To-Market which includes 3 major divisions: Provider Payor and Life Sciences. This leader is responsible for stewarding growth upon the existing CACV portfolio by architecting industry solutions grounded in the AI platform for business transformation and inspiring sustained growth with our most transformational customers to drive wall-to-wall impact.
Our HCLS business already serves many of the most prestigious names in the industry. This leader will build on a strong foundation to elevate growth to the next level creating value for patients caregivers and researchers by helping providers improve clinical operations and patient access payors streamline operations and care navigation and life sciences companies accelerate R&D and supply chain innovation.
A seasoned business and growth leader this individual will thrive in partnership with senior leaders across Product Marketing Field Sales Architecture Partner and the broader Industry & Solutions team. This role is about setting and executing bold bets across industries aligning the company against them and driving elite execution in Pipeline Generation and Net New ACV growth.
A typical day involves leading senior executive workshops with strategic customers; partnering with verticalized sales leaders to analyze global industry trends and drive action plans; coaching and developing your GTM team; building breakthrough partnerships with SIs MSPs and advisory firms; and holding cross-functional team meetings to keep extended teams aligned.
This position will report to the GVP Global Regulated Industries and will serve as a member of the Regulated Industries leadership team. You will manage a team of 6 individuals including 4 direct reports: Head of Provider Head of Life Sciences (Americas) Head of Life Sciences (EMEA) and Head of Payor while also expanding into new markets and capabilities as the business scales.
What you will do in this role
Drive clarity on the plan to deliver siginifcant y-o-y growth in the global NNACV industry growth over the next 3 years.
Lead and inspire a world-class HCLS GTM team providing coaching on strategies prioritization activation and development.
Lead from the front in facilitating executive-level customer workshops (EBCs customer business reviews advisory boards) fostering genuine excitement and bias towards action with ServiceNow.
Serve as executive sponsor for selected marquee accounts partnering with account teams and senior customer stakeholders to ensure integrated solutions and measurable outcomes.
Establish structured operating rhythms such as quarterly Industry Business Reviews and regional strategy sessions ensuring data-driven insights inform decisions and execution.
Leverage analytics to identify trends gaps in pipeline coverage and sub-industry opportunities and solution against them to accelerate growth.
Identify and prioritize wall-to-wall transformational potential across HCLS customers teeing up sponsorship opportunities to drive platform adoption.
Build and strengthen strategic partnerships with global consultancies SIs and advisory practices co-developing proprietary assets and go-to-market motions.
Partner with Product and Industry Marketing to refine solution priorities messaging and use cases; capture and promote marquee customer stories to strengthen market positioning.
Represent ServiceNow at global industry forums highlighting our role in reimagining clinical operations patient care R&D supply chain and employee experiences.
Qualifications :
- Experience in leveraging or critically thinking about how to integrate AI into work processes decision-making or problem-solving. This may include using AI-powered tools automating workflows analyzing AI-driven insights or exploring AIs potential impact on the function or with ServiceNow platforms and tools.
- 15 years of experience across a combination of:
C-suite leadership in Technology Operations or CRM within HCLS (preferred)
Management consulting/strategy advisory
Enterprise software / AI / technology leadership
A proven record of transformational impact in HCLS. Ideally having lived within the industry (provider payor or life sciences) and designed solutions that delivered measurable business or patient outcomes.
10 years of people leadership inspiring and motivating high-performing global teams.
Deep expertise in leveraging technology and AI to move industry KPIs and transform operations.
Distinctive executive presence with C-suite leaders (CEO COO CIO/CTO CHRO CCO P&L leaders) and a proven ability to expand strategic accounts.
Strong track record of building long-term trust-based relationships with both customers and internal stakeholders in highly matrixed organizations.
Comfort with analytics strategy development and agile operating models with the ability to translate insights into action.
Global experience with customers and teams.
Alignment with ServiceNow values: Win as a Team Humble & Hungry and Wow the Customerreputation for integrity honesty and curiosity.
Ability to travel up to 50% globally.
For positions in this location we offer a base pay of $263000 - $447000 plus equity (when applicable) variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline and individual total compensation will vary based on factors such as qualifications skill level competencies and work location. We also offer health plans including flexible spending accounts a 401(k) Plan with company match ESPP matching donations a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.
Additional Information :
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible remote or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation national origin or nationality ancestry age disability gender identity or expression marital status veteran status or any other category protected by addition all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process or are unable to use this online application and need an alternative method to apply please contact for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations including the U.S. Export Administration Regulations (EAR) ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
From Fortune. 2025 Fortune Media IP Limited. All rights reserved. Used under license.
Remote Work :
Yes
Employment Type :
Full-time
Employment Type
Remote
Company Industry
Department / Functional Area
Sales
Key Skills
- Revenue Cycle Management
- HIPAA
- Healthcare Management
- PMBOK
- Microsoft Outlook
- Project Leadership
- Data Management
- Project Management
- Affiliate Marketing
- Project Management Software
- Supervising Experience
- Workday
