Middle Technical Writer

Warsaw - Poland

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

N-iX is looking for a motivated and experienced Technical Writer to join our value team. Within this role the person will be responsible for developing comprehensive internal and external-facing documentation that meets organizational standards. This role is a key contributor to the clients ongoing growth. Our client is a forward-thinking growth-oriented healthcare services and technology company that provides state-of-the-art pharmacy solutions.

Responsibilities:

Research outline write and edit new and existing content working closely with various departments to understand project requirements.
Independently gather information from subject matter experts to develop organize and write user manuals product catalogs data dictionaries release notes technical specifications onboarding materials processes and API documentation.
Create diagrams flowcharts and visuals to support written content.
Maintain version control and change tracking for documentation across product releases.
Enforce and evolve documentation standards company style guides and templates.
Advocate for documentation quality and usability across teams.
Work with Development and Product leads to identify all documentation requirements.
Develop content in alternative media forms for maximum usability with a consistent and cohesive voice across all documentation.
Maintain teams confidence and protect operations by keeping information confidential.
Performs periodic reviews and analyses of current documentation to ensure nothing is outdated.
Participate in all Scrum events - daily stand-ups sprint planning sprint retrospectives backlog grooming and product demos to stay current with product updates and new features.

Requirements:

Minimum of 2 years of experience as a Technical Writer in a software development environment.
Experience with Confluence.
Strong understanding of software development lifecycle (SDLC) and Agile methodologies (particularly with Scrum).
Strong understanding of document development lifecycle (DDLC).
Experience in writing technical content for APIs SaaS products or developer tools.
Proven ability to quickly learn and understand complex topics.
Previous experience writing documentation and procedural materials for multiple audiences.
Superior written and verbal communication skills with a keen eye for detail.
Ability to work independently and manage multiple projects simultaneously.
Ability to work independently and with others by partially covering the US time zone (Working hours: 11:00-19:00 CET).
Extremely organized with strong time-management skills.
Advanced skills in documentation tools and technologies.

Nice to have:

Familiarity with UX/UI design principles.
Experience using API testing tools (e.g. Postman Swagger).

Education:

A bachelors degree in English communications or a degree in a technical field such as IT computer science healthcare or engineering.

Languages:

English Advanced. Excellent command of English with strong grammar spelling and writing clarity.

We offer*:

Flexible working format - remote office-based or flexible
A competitive salary and good compensation package
Personalized career growth
Professional development tools (mentorship program tech talks and trainings centers of excellence and more)
Active tech communities with regular knowledge sharing
Education reimbursement
Memorable anniversary presents
Corporate events and team buildings
Other location-specific benefits

*not applicable for freelancers

Research outline write and edit new and existing content working closely with various departments to understand project requirements.
Independently gather information from subject matter experts to develop organize and write user manuals product catalogs data dictionaries release notes technical specifications onboarding materials processes and API documentation.
Create diagrams flowcharts and visuals to support written content.
Maintain version control and change tracking for documentation across product releases.
Enforce and evolve documentation standards company style guides and templates.
Advocate for documentation quality and usability across teams.
Work with Development and Product leads to identify all documentation requirements.
Develop content in alternative media forms for maximum usability with a consistent and cohesive voice across all documentation.
Maintain teams confidence and protect operations by keeping information confidential.
Performs periodic reviews and analyses of current documentation to ensure nothing is outdated.
Participate in all Scrum events - daily stand-ups sprint planning sprint retrospectives backlog grooming and product demos to stay current with product updates and new features.