Technical Support Engineer

Company Overview

At Motorola Solutions we believe that everything starts with our people. Were a global close-knit community united by the relentless pursuit to help keep people safer everywhere. Our critical communications video security and command center technologies support public safety agencies and enterprises alike enabling the coordination thats critical for safer communities safer schools safer hospitals and safer businesses. Connect with a career that matters and help us build a safer future.

Department Overview

Job Description

Key responsibilities:

Basic Requirements

Essential skills & requirements:

• Strong problem-solving and analytical skills with a proven ability to diagnose and replicate technical issues (including reviewing basic logs and network data).

• Fluency in English (written and oral) with excellent communication skills to explain complex technical problems clearly to all customers.

• Working knowledge of TCP/IP networking concepts operating systems software and hardware installation/troubleshooting.

• Self-starter who can work independently and is dedicated to continuous technical learning.

• Ability to manage pressure and customer expectations while troubleshooting critical issues.

Nice to haves:

• Experience in Video Security Access Control Cloud Software or enterprise hardware support.

• Relevant Degree/Diploma (e.g. Computer Science) or Technical Certifications (CCNA CompTIA A etc.).

• Experience with CRM systems.

Preferable:

• Some relevant technical experience in any of the following business areas - Video Security Analytics Access Control Telecommunication Video Conferencing Cloud software or Enterprise hardware support

We offer:

• Flexible working hours

• Hybrid mode

• Comfortable working conditions (high class offices parking space)

• Competitive salary package

• Strong team-oriented culture

• Contract of employment

• Private medical & dental coverage

• Life insurance

• Multisport or MyBenefit vouchers

• 1000 PLN for spectacles

• Employee Pension Plan (PPE)

• Trainings and broad development opportunities

• Volleyball field and grill place next to the office

• Lots of sport activities such as Moto football league Wakeboarding Snowboarding e-gaming league etc.

• Access to wellness facilities and integration events

• Motorola Solutions is supporting CSR activities and encourages employees to participate

Travel Requirements

Relocation Provided

Position Type

Referral Payment Plan

Company

EEO Statement

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion or belief sex sexual orientation gender identity national origin disability veteran status or any other legally-protected characteristic.

We are proud of our people-first and community-focused culture empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If youd like to join our team but feel that you dont quite meet all of the preferred skills wed still love to hear why you think youd be a great addition to our team.