JOB DESCRIPTION:
Abbottis a global healthcare leader creating breakthrough science to improve peoples health. Were always looking towards the future anticipating changes in medical science and technology.
Working atAbbott
AtAbbott you can do work that matters grow and learn care for yourself and family be your true self and live a full life. You will have access to:
- Career development with an international company where you can grow the career you dream of.
- Competitive remuneration package including company car private Medical & Life plan Pension Plan and continuous learning opportunities within an excellent multinational working environment.
- A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.
- A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity working mothers female executives and scientists.
The Opportunity
For ourAbbottMolecular Diagnostics Division AMDwe are looking for an ambitious well-motivatedprofessional to join our technical team in Poland as aField ServiceEngineer.This is a field-based position that requires daily travelling across assigned territory (Poland and occasional support to other countries in Europe).
Main purpose of the role:
Field Service Engineer is in continuous directcustomer contact. Isresponsible for systeminstallationpreventive maintenanceand for solving hardware and software issues. FSE strongly influences theAbbottMolecular reputation by the level ofcustomer satisfaction. Timelyinstallationensures short time to Test of Record and increases AMD revenue.
What Youll do:
- Installationandimplementationof new systems in current and new customers sites.
- Performingpreventative maintenanceinterventions (HardwareandSoftwareupgrades andrepairinterventions on molecularinstrumentation).
- TroubleshootApplicationandInstrumentationby telephone and on site complaint logging and tracking inCall Management Systems.
- Providing on-sitecustomer supportforsoftwareandhardwareupgradetraining.
- Active participation inAbbottMolecular conference callsservicesummits expert meetings andworkshops.
- Providing primaryserviceandsupportto the defined territory.
- Providing back-upservice supportoutside of assigned territory as needed.
- Maintaining and managing own tools and accessories needed to perform repairs andpreventative maintenance. Including timely validations of tools according to defined procedures.
- Maintaining and managing ownSpare PartsField Serviceinventorykits according to defined procedures.
- ClosecooperationwithApplication SupportSpecialists and the Commercial team tosupportbusiness growth.
- ReportsMonthly Highlights toService Management including spare part usage report.
- RepresentsAbbottin aprofessional manner.
- ImmediatelyinformService Managementabout prep happened in use ofAbbottproducts.
Required qualifications and background:
- University degree inEngineering Bio-medicalEngineeringor related sciences.
- Prior experience inserviceengineeringwould be a great advantage but non-experience fresh graduates are welcome to apply as well.
- Strong technical skills andengineeringmindset.
- Fluency inEnglish isessential (both written andspoken).
- NativePolish is amust.
- Team orientationandstrong communication skills.
- Willingness to travelon responsible area.
- Driving license category B.
Follow your career aspirations toAbbottfor diverse opportunities with a company that can help you build your future and live your best an Equal Opportunity Employer committed to employee diversity.
Connect with us at on Twitter @AbbottNews and @AbbottGlobal.
The base pay for this position is
N/A
In specific locations the pay range may vary from the range posted.
JOB FAMILY:
Support Services
DIVISION:
AMD Molecular
LOCATION:
Poland > Park Postepu : Building B
ADDITIONAL LOCATIONS:
WORK SHIFT:
Standard
TRAVEL:
Yes 75 % of the Time
MEDICAL SURVEILLANCE:
Not Applicable
SIGNIFICANT WORK ACTIVITIES:
Not Applicable