Consultant UKG Dimensions
Consultant UKG Dimensions
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Job Description
Ready to build the future with AI
At Genpact we dont just keep up with technologywe set the pace. AI and digital innovation are redefining industries and were leading the charge. Genpacts AI Gigafactory our industry-first accelerator is an example of how were scaling advanced technology solutions to help global enterprises work smarter grow faster and transform at scale. From large-scale models to agentic AI our breakthrough solutions tackle companies most complex challenges.
If you thrive in a fast-moving innovation-driven environment love building and deploying cutting-edge AI solutions and want to push the boundaries of whats possible this is your moment.
Genpact (NYSE: G) is anadvanced technology services and solutions company that deliverslastingvalue for leading ourdeep business knowledge operational excellence and cutting-edge solutions we help companies across industries get ahead and stay by curiosity courage and innovationour teamsimplementdata technology and AItocreate tomorrow to know us onLinkedInXYouTube andFacebook.
Inviting applications for the role of Consultant UKG Dimensions
hands-on experience working as UKG Dimensions Consultant (UKG Kronos Workforce central (WFC) and workforce Dimensions (WFD)).
In this role UKG Dimensions Consultant with exposure to Kronos Workforce Central configuration employee support and new HR initiatives to ensure compliance.
Responsibilities
User Support:
oServe as the first point of contact for clients inquiries issues and requests related to the UKG Dimensions system.
oRespond promptly to user queries via email phone or ticketing system.
System Enhancement:
oWork closely with the UKG Dimensions development team to identify system improvements and enhancements.
oCollaborate with clients to gather feedback and requirements for system enhancements.
oParticipate in the development and testing of system upgrades and new features.
Training and Documentation:
oDevelop and deliver training materials for end-users to enhance their understanding of the UKG Dimensions system.
Data Analysis and Reporting:
oAnalyze system data to identify trends and issues that require attention.
Continuous Support and Maintenance:
oProactively monitor system performance and address potential issues before they impact users.
oMaintain system configurations and user profiles as required.
Client Communication:
oMaintain clear and effective communication with clients ensuring their needs are met.
oRegularly update clients on system improvements scheduled maintenance and important announcements.
Other Responsibilities and Requirements:
Kronos Workforce Central configuration employee support and new HR initiatives to ensure compliance.
This key role will collaborate with all HR Payroll and administrative teams in addition to stakeholders and other 3rd party vendors.
This role will ensure the most efficient and effective solutions are developed and implemented to meet business needs.
Kronos Workforce Central system configuration and maintenance (patterns holiday accrual and attestation policies)
Configure test deploy Kronos Workforce Centrals new releases and special projects.
Maintain project timeline partnering with 3rd party vendors and client groups and monitoring open issues and change requests.
Develop and lead business reporting functions- HR analytics Business analytics Vendor analytics.
Performing roles like Configurations analysis validations Implementation Development and Support projects related to UKG Dimensions Applications.
Timekeeping Payroll Attendance Time Off and HRIS systems for implementation and maintenance is preferred.
Understanding of HRIS/HCM concepts and technology is preferred.
Experience working with unionized & international employees a plus.
Able to manage a fast-paced environment; meet strict deadlines & handle multiple ongoing projects concurrently.
Ability to interface professionally with all levels of management.
Must be able to take initiative and work independently.
Excellent analytical organizational and time management skills
Excellent communication skills ability to write and speak clearly able to easily communicate complex ideas.
Intermediate knowledgeof Microsoft Office products
Provide a system support role for day-to-day systems operations including monitoring troubleshooting and performance analysis in a 247 environment.
Provide varying levels of implementation services through Configurations analysis validations integrations move to Production go live support transition in reference to UKG Dimensions
Knowledge on Dell Boomi integrations processes.
Ready to work in shifts.
Strong analytical and technical skills
Open for shift environment
ITIL Certified preferred and hands on experience on any ITSM Tool ServiceNow experience required.
Qualifications we seek in you!
Minimum Qualifications
Bachelors Degree or experience in the following areas - Information Systems Computer Science or Human Resources preferred.
Preferred Qualifications/ Skills
Skills: Must have:
UKG Kronos Workforce Central (WFC) and workforce Dimensions (WFD)
Skills: Good to have:
Dell Boomi Interface
Database: SQL Oracle PL/SQL
Tools: Agile Jira
Why join Genpact
Lead AI-first transformation Build and scale AI solutions that redefine industries
Make an impact Drive change for global enterprises and solve business challenges that matter
Accelerate your careerGain hands-on experience world-class training mentorship and AI certifications to advance your skills
Grow with the best Learn from top engineers data scientists and AI experts in a dynamic fast-moving workplace
Committed to ethical AI Work in an environment where governance transparency and security are at the core of everything we build
Thrive in a values-driven culture Our courage curiosity and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the 140000 coders tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.
Lets build tomorrow together.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race color religion or belief sex age national origin citizenship status marital status military/veteran status genetic information sexual orientation gender identity physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity customer focus and innovation.
Furthermore please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a starter kit paying to apply or purchasing equipment or training.
Required Experience:
Contract
Employment Type
Full-Time
