Tools Consultant - L1
Tools Consultant - L1
Posted on :
18-09-2025
Employer Active
1 Vacancy
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Job Description
Role and Responsibilities
We are seeking an experienced Observability Engineer & Administrator with advanced knowledge of Splunk ITSI and Observability platform. As a member of the team you will be required to
- Design implement configure and maintain both the Splunk ITSI and Observability platform
- Develop and manage integrations between Splunk ITSI and Observability platform and other relevant IT monitoring logging and ITSM tools.
- Develop and implement automation workflows and runbooks within both AIOps platforms to streamline incident management and remediation processes.
- Collaborate with various IT teams (monitoring application infrastructure security operations) to understand their AIOps requirements and translate them into effective solutions on both platforms.
- Define and enforce best practices for the configuration utilization and administration of both Splunk ITSI and Observability platform
- Troubleshoot issues related to platform performance data ingestion correlation logic integrations and automation within both environments.
- Create and maintain comprehensive documentation for configurations integrations workflows and operational procedures for both Splunk ITSI and Observability platform
- Develop and implement metrics and dashboards within both platforms to provide visibility into IT health incident trends and the effectiveness of AIOps implementations.
- Ensure the security and compliance of both Splunk ITSI and Observability platform and their integrations.
Qualifications and Education Requirements
- Bachelors degree in Computer Science Information Technology Engineering or a related field.
- Proven experience (typically 8 years) in a technical role focused on AIOps platforms event management or systems integration with specific experience in both Splunk ITSI and Observability platform.
- Hands-on experience implementing configuring and administering both Splunk ITSI and Observability platform in a production environment is essential.
- Familiarity with a wide range of IT monitoring tools logging systems and ITSM platforms.
- Understanding of ITIL frameworks and incident management processes.
- Deep hands-on expertise in configuring and managing the Splunk ITSI and Observability platform.
- Deep hands-on expertise in configuring and managing the Splunk ITSI and Observability platform.
- Strong understanding of AIOps concepts machine learning algorithms used for event correlation and noise reduction techniques within both platforms.
- Proven ability to integrate both Splunk ITSI and Observability platform with various IT systems using APIs and other integration methods.
- Excellent analytical problem-solving and troubleshooting skills across both AIOps platforms.
- Strong scripting and automation skills (e.g. Python Shell) for automating tasks within and around both platforms.
- Excellent communication (both written and verbal) and collaboration skills with the ability to work effectively with diverse technical teams.
- Ability to document technical solutions clearly and concisely for both platforms.
- Experience with version control systems (e.g. Git).
Good to Have Skills
- Experience with other AIOps platforms or event management tools.
- Knowledge of cloud platforms (e.g. AWS Azure GCP) and their monitoring and event management services and how they integrate with Splunk ITSI and Observability platform.
- Understanding of security best practices for AIOps platforms and integrations.
- Experience with agile development methodologies.
Employment Type
Full-time
Key Skills
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