Tools Consultant - L1

Trigent Software Private Limited

Job Location:

Bangalore - India

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Role and Responsibilities

We are seeking an experienced Observability Engineer & Administrator with advanced knowledge of Splunk ITSI and Observability platform. As a member of the team you will be required to

Design implement configure and maintain both the Splunk ITSI and Observability platform
Develop and manage integrations between Splunk ITSI and Observability platform and other relevant IT monitoring logging and ITSM tools.
Develop and implement automation workflows and runbooks within both AIOps platforms to streamline incident management and remediation processes.
Collaborate with various IT teams (monitoring application infrastructure security operations) to understand their AIOps requirements and translate them into effective solutions on both platforms.
Define and enforce best practices for the configuration utilization and administration of both Splunk ITSI and Observability platform
Troubleshoot issues related to platform performance data ingestion correlation logic integrations and automation within both environments.
Create and maintain comprehensive documentation for configurations integrations workflows and operational procedures for both Splunk ITSI and Observability platform
Develop and implement metrics and dashboards within both platforms to provide visibility into IT health incident trends and the effectiveness of AIOps implementations.
Ensure the security and compliance of both Splunk ITSI and Observability platform and their integrations.

Qualifications and Education Requirements

Bachelors degree in Computer Science Information Technology Engineering or a related field.
Proven experience (typically 8 years) in a technical role focused on AIOps platforms event management or systems integration with specific experience in both Splunk ITSI and Observability platform.
Hands-on experience implementing configuring and administering both Splunk ITSI and Observability platform in a production environment is essential.
Familiarity with a wide range of IT monitoring tools logging systems and ITSM platforms.
Understanding of ITIL frameworks and incident management processes.

Preferred Skills

Deep hands-on expertise in configuring and managing the Splunk ITSI and Observability platform.
Deep hands-on expertise in configuring and managing the Splunk ITSI and Observability platform.
Strong understanding of AIOps concepts machine learning algorithms used for event correlation and noise reduction techniques within both platforms.
Proven ability to integrate both Splunk ITSI and Observability platform with various IT systems using APIs and other integration methods.
Excellent analytical problem-solving and troubleshooting skills across both AIOps platforms.
Strong scripting and automation skills (e.g. Python Shell) for automating tasks within and around both platforms.
Excellent communication (both written and verbal) and collaboration skills with the ability to work effectively with diverse technical teams.
Ability to document technical solutions clearly and concisely for both platforms.
Experience with version control systems (e.g. Git).

Good to Have Skills

Experience with other AIOps platforms or event management tools.
Knowledge of cloud platforms (e.g. AWS Azure GCP) and their monitoring and event management services and how they integrate with Splunk ITSI and Observability platform.
Understanding of security best practices for AIOps platforms and integrations.
Experience with agile development methodologies.

Role and Responsibilities We are seeking an experienced Observability Engineer & Administrator with advanced knowledge of Splunk ITSI and Observability platform. As a member of the team you will be required to Design implement configure and maintain both the Splunk ITSI and Observability plat...

Role and Responsibilities

We are seeking an experienced Observability Engineer & Administrator with advanced knowledge of Splunk ITSI and Observability platform. As a member of the team you will be required to

Design implement configure and maintain both the Splunk ITSI and Observability platform
Develop and manage integrations between Splunk ITSI and Observability platform and other relevant IT monitoring logging and ITSM tools.
Develop and implement automation workflows and runbooks within both AIOps platforms to streamline incident management and remediation processes.
Collaborate with various IT teams (monitoring application infrastructure security operations) to understand their AIOps requirements and translate them into effective solutions on both platforms.
Define and enforce best practices for the configuration utilization and administration of both Splunk ITSI and Observability platform
Troubleshoot issues related to platform performance data ingestion correlation logic integrations and automation within both environments.
Create and maintain comprehensive documentation for configurations integrations workflows and operational procedures for both Splunk ITSI and Observability platform
Develop and implement metrics and dashboards within both platforms to provide visibility into IT health incident trends and the effectiveness of AIOps implementations.
Ensure the security and compliance of both Splunk ITSI and Observability platform and their integrations.

Qualifications and Education Requirements

Bachelors degree in Computer Science Information Technology Engineering or a related field.
Proven experience (typically 8 years) in a technical role focused on AIOps platforms event management or systems integration with specific experience in both Splunk ITSI and Observability platform.
Hands-on experience implementing configuring and administering both Splunk ITSI and Observability platform in a production environment is essential.
Familiarity with a wide range of IT monitoring tools logging systems and ITSM platforms.
Understanding of ITIL frameworks and incident management processes.

Preferred Skills

Deep hands-on expertise in configuring and managing the Splunk ITSI and Observability platform.
Deep hands-on expertise in configuring and managing the Splunk ITSI and Observability platform.
Strong understanding of AIOps concepts machine learning algorithms used for event correlation and noise reduction techniques within both platforms.
Proven ability to integrate both Splunk ITSI and Observability platform with various IT systems using APIs and other integration methods.
Excellent analytical problem-solving and troubleshooting skills across both AIOps platforms.
Strong scripting and automation skills (e.g. Python Shell) for automating tasks within and around both platforms.
Excellent communication (both written and verbal) and collaboration skills with the ability to work effectively with diverse technical teams.
Ability to document technical solutions clearly and concisely for both platforms.
Experience with version control systems (e.g. Git).

Good to Have Skills

Experience with other AIOps platforms or event management tools.
Knowledge of cloud platforms (e.g. AWS Azure GCP) and their monitoring and event management services and how they integrate with Splunk ITSI and Observability platform.
Understanding of security best practices for AIOps platforms and integrations.
Experience with agile development methodologies.