DescriptionAre you customer focused enjoy building relationships and leading a team You have found the right team. As a Payment Sales Program Support within the Commercial Bank you will play a dual role as both a leader and a coach partnering with the Payments Sales Program Manager to deliver best-in-class new hire onboarding and comprehensive curriculum to new Associates and TMOs. This role demands an experienced communications professional who is articulate organized resourceful and self-motivated capable of thriving in a fast-paced environment while managing multiple tasks.
Job responsibilities:
- Oversee and coordinate the onboarding process for all new hire Associates and TMOs ensuring a smooth transition into the organization.
- Develop and deliver standardized programs for new hires within Payment Sales focusing on their first 90 days and ongoingdevelopment initiatives
- Manage the internal transition of associates moving from Analysts to Associates or transitioning from other LOBs/roles.
- Act as an additional resource for Associate line managers in partnership with Program Manager providing guidance and support to Associates through their new hire journey.
- Represent CB Payment Sales in cross-functional initiatives related to sales service implementation product and operations. Address issues related to Treasury Services processes and products focusing on risk management and client experience.
- Adhere to the control environment for business growth and expansion identifying and acting on efficiency opportunities.
- Manage change and process improvements including impact assessment documentation communication implementation and post-implementation evaluation.
Required qualifications capabilities and skills:
- Bachelors Degree or equivalent work experience.
- Strong experience in Treasury Services particularly in businesses similar to Payments in Commercial Bank
- In-depth knowledge of Treasury Services products strategies and the regulatory landscape.
- Excellent written and verbal communication skills with the ability to influence and negotiate effectively across various business levels.
- Openness to active developmental feedback from peers.
- Proficiency in MS Excel and PowerPoint including PitchPro.
DescriptionAre you customer focused enjoy building relationships and leading a team You have found the right team. As a Payment Sales Program Support within the Commercial Bank you will play a dual role as both a leader and a coach partnering with the Payments Sales Program Manager to deliver best-i...
DescriptionAre you customer focused enjoy building relationships and leading a team You have found the right team. As a Payment Sales Program Support within the Commercial Bank you will play a dual role as both a leader and a coach partnering with the Payments Sales Program Manager to deliver best-in-class new hire onboarding and comprehensive curriculum to new Associates and TMOs. This role demands an experienced communications professional who is articulate organized resourceful and self-motivated capable of thriving in a fast-paced environment while managing multiple tasks.
Job responsibilities:
- Oversee and coordinate the onboarding process for all new hire Associates and TMOs ensuring a smooth transition into the organization.
- Develop and deliver standardized programs for new hires within Payment Sales focusing on their first 90 days and ongoingdevelopment initiatives
- Manage the internal transition of associates moving from Analysts to Associates or transitioning from other LOBs/roles.
- Act as an additional resource for Associate line managers in partnership with Program Manager providing guidance and support to Associates through their new hire journey.
- Represent CB Payment Sales in cross-functional initiatives related to sales service implementation product and operations. Address issues related to Treasury Services processes and products focusing on risk management and client experience.
- Adhere to the control environment for business growth and expansion identifying and acting on efficiency opportunities.
- Manage change and process improvements including impact assessment documentation communication implementation and post-implementation evaluation.
Required qualifications capabilities and skills:
- Bachelors Degree or equivalent work experience.
- Strong experience in Treasury Services particularly in businesses similar to Payments in Commercial Bank
- In-depth knowledge of Treasury Services products strategies and the regulatory landscape.
- Excellent written and verbal communication skills with the ability to influence and negotiate effectively across various business levels.
- Openness to active developmental feedback from peers.
- Proficiency in MS Excel and PowerPoint including PitchPro.
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