Director, Marketing Regulatory & Compliance Governance
Director, Marketing Regulatory & Compliance Governance
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
$ 150000 - 206300
1 Vacancy
Job Description
Become a part of our caring community and help us put health first
Are you a detail-oriented leader with a passion for protecting brand integrity and member trust As the Director Regulatory & Compliance Governance youll lead the development and oversight of marketing compliance frameworks that ensure Humanas communications are accurate timely and aligned with regulatory standards. Youll partner across teams to embed compliance into every step of the marketing lifecyclehelping us deliver clear compliant and compassionate messaging to our members.This role is ideal for someone who thrives in complex regulated environments and is committed to enabling marketing excellence through governance and accountability.
As a key leader in Humanas Marketing Technology and Operations organization you will oversee regulatory and compliance governance across all marketing channels and processes.
Regulatory Oversight & Governance
Lead the Enterprise Marketing Governance team including reusable language management and line-of-business (LOB) governance across Insurance CenterWell and Medicaid
Serve as the primary liaison between Marketing and Legal CMS Regulatory Affairs IOP and Carrier partnersensuring alignment and timely resolution of compliance issues
Monitor regulatory changes (e.g. CMS HIPAA TCPA state-level Medicaid rules) and translate them into actionable guidance for marketing teams
Maintain accurate and current process documentation for regulated activities and ensure audit readiness
Partner with QA and execution teams to ensure regulatory standards are met across all marketing channels
Track and manage Issues & Opportunities (IOPs) ensuring resolution paths and visibility
Review & Approval Operations
Oversee the end-to-end review and approval process for marketing materials campaigns and member communications
Manage and evolve the Enterprise Marketing Governance Database and reusable language libraries
Establish training programs and documentation to promote compliance awareness and accountability across the marketing organization
Develop and report on compliance metrics identifying trends risks and opportunities for process improvement
Cross-Functional Collaboration
Partner with Marketing Legal Compliance IT and LOB teams to ensure cohesive delivery and governance
Support vendor evaluations and contract management in collaboration with Procurement and Legal
Influence enterprise standards and contribute to governance forums related to marketing compliance and risk.
Your leadership will ensure Humanas marketing practices uphold the highest standards of integrityprotecting members the brand and the business.
Use your skills to make an impact
Required Qualifications:
Bachelors Degree in Marketing Business Legal Studies Risk Management or related field or relevant work experience
8 years of experience in marketing compliance regulatory affairs or governance in a highly regulated industry
Deep understanding of healthcare regulations including CMS HIPAA TCPA and Medicaid marketing guidelines
Proven success in developing and managing compliance frameworks and cross-functional partnerships
Strong communication analytical and leadership skills
Experience managing review and approval workflows and audit documentation
Preferred Qualifications:
Masters Degree or certification in Compliance Risk Management or Healthcare Law
Experience with compliance workflow tools and documentation systems
Familiarity with marketing operations campaign lifecycle and content review processes
Background in training development change management or audit preparation
Experience in regulated industries such as healthcare insurance or financial services
Background in training development or change management
Experience in audit preparation and regulatory reporting
Additional Information
To ensure Home or Hybrid Home/Office employees ability to work effectively the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:
- At minimum a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended; wireless wired cable or DSL connection is suggested.
- Satellite cellular and microwave connection can be used only if approved by leadership.
- Employees who live and work from Home in the state of California Illinois Montana or South Dakota will be provided a bi-weekly payment for their internet expense.
- Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job.
- Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.
Humana offers a variety of benefits to promote the best health and well-being of our employees and their families. We design competitive and flexible packages to give our employees a sense of financial securityboth today and in the future including:
- Health benefits effective day one
- Paid time off holidays volunteer time and jury duty pay
- Recognition pay
- 401(k) retirement savings plan with employer match
- Tuition assistance
- Scholarships for eligible dependents
- Parental and caregiver leave
- Employee charity matching program
- Network Resource Groups (NRGs)
- Career development opportunities
Our Hiring Process
As part of our hiring process for this opportunity we may contact you via text message and email to gather more information using a software platform called Text Scheduling and Video technologies allow you to interact with us at the time and location most convenient for you.
If you are selected to move forward from your application prescreen you may receive correspondence inviting you to participate in a pre-recorded Voice Text Messaging and/or Video recorded interview will be reviewed and you will subsequently be informed if you will be moving forward to the next round of interviews.
Ifyou have additional questions regarding this role posting and are an Internal Candidate please send them to the Ask A Recruiter by visiting go/Buzz and searching Ask A Recruiter! Please be sure to provide the requisition number so we may be able to research your request quicker.
Humana values personal identity protection. Please be aware that applicants may be asked to provide their Social Security Number if it is not already on file. When required an email will be sent from with instructions on how to add the information into your official application on Humanas secure website.
Travel: While this is a remote position occasional travel to Humanas offices for training or meetings may be required.Scheduled Weekly Hours
40Pay Range
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills knowledge experience education certifications etc.Description of Benefits
Humana Inc. and its affiliated subsidiaries (collectively Humana) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits Humana provides medical dental and vision benefits 401(k) retirement savings plan time off (including paid time off company and personal holidays volunteer time off paid parental and caregiver leave) short-term and long-term disability life insurance and many other opportunities.Application Deadline:
About us
Humana Inc. (NYSE: HUM) is committed to putting health first for our teammates our customers and our company. Through our Humana insurance services and CenterWell healthcare services we make it easier for the millions of people we serve to achieve their best health delivering the care and service they need when they need it. These efforts are leading to a better quality of life for people with Medicare Medicaid families individuals military service personnel and communities at large.
Equal Opportunity Employer
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race color religion sex sexual orientation gender identity national origin age marital status genetic information disability or protected veteran status. It is also the policy of Humana to take affirmative action in compliance with Section 503 of the Rehabilitation Act and VEVRAA to employ and to advance in employment individuals with disability or protected veteran status and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions including but not limited to recruitment hiring upgrading promotion transfer demotion layoff recall termination rates of pay or other forms of compensation and selection for training including apprenticeship at all levels of employment.
Required Experience:
Director
Employment Type
Full-Time
