DIRECTOR, PUBLIC WARNING

New York City Emergency Management (NYCEM) helps New Yorkers before during and after emergencies through preparedness education and response. NYCEM is responsible for coordinating citywide emergency planning and response for all types and scales of emergencies. We are staffed by more than 200 dedicated professionals with diverse backgrounds and areas of expertise including individuals assigned from other City agencies.

The Response division is NYCEMs 24/7 operations arm and is responsible for monitoring and responding to incidents across the five boroughs. Response Bureau personnel are the agencys frontline staff for alerting the public and City agencies initiating on-scene NYCEM response and providing ongoing coordination during emergencies. Response also supports interagency coordination and planning for special/planned events throughout the city.

The Watch Command unit operates 24/7 monitoring citywide radio frequencies; local national and international media; and weather forecasts. They function as the central notification point for NYC transmitting notifications to agencies and Notify NYC messages. Watch Command serves as a dispatch and operations center for the agency dispatching Citywide Interagency Coordinators providing requested logistical and coordination support and providing situational awareness updates to City agencies on ongoing incidents. Within Watch Command the Public Warning Unit issues Notify NYC messages and Wireless Emergency Alerts to alert the public about emergencies inclement weather major disruptions and other impactful information

The Public Warning unit operates 24 hours per day and seven days per week out of Watch Command NYCEMs operations center. Public Warning staff work in conjunction with the Interagency Coordination and Monitoring staff to monitor citywide radio frequencies; local national and international media; and social media to identify incidents impacting NYC and are responsible for the corresponding dissemination of Notify NYC alerts and notifications. The NYCEM Public Warning unit is also responsible for activation of the Citys Wireless Emergency Alert (WEA) and Emergency Alert System.

The Public Warning unit is seeking a Director Public Warning to provide guidance and managerial oversight of the Public Warning unit. The ideal candidate is experienced and knowledgeable in operating and managing emergency alerting systems as well as have strong interpersonal and supervisory skills while also being able to juggle multiple priorities in a fast-paced unit. The Director will oversee the entire Notify NYC program including its staff and all alerting systems and will ensure the programs continued growth. The Director will also ensure all aspects of day-to-day unit operations are addressed operational and administrative issues are identified corrected and contingencies are in place to ensure operational continuity.

Under the direction of the Assistant Commissioner for Response the Director Public Warning will:
-Ensure seamless 24/7 operation of all NYCEM Public Warning Systems including the Notify NYC Program Wireless Emergency Alerts and the Emergency Alert System.
-Provide guidance and managerial oversight to the Public Warning Unit during daily public safety
incidents that require dissemination of public messaging.
-Manage all employee professional development initiatives including unit and bureau-based training agency drills and exercises.
-Perform quality assurance / quality improvement reviews and activities to ensure that the unit continues to operate effectively and efficiently at the professional level established by agency leadership.
-Develop and implement the units strategic plan including the evaluation of unit operations to develop best practices.
-Ensure all aspects of day-to-day unit operations are addressed operational and administrative issues are identified corrected and contingencies are in place to ensure operational continuity;
-Oversee administrative staff issues including but not limited to: scheduling timekeeping overtime management training and performance evaluation;
-Implement new operational or administrative policy and procedural guidelines standard operating procedures newly deployed equipment systems and emerging technologies;
-Coordinate with the Director of Watch Command the Director of Field Response and the Assistant Commissioner for Response to ensure that Public Warning operations and activities are operating cohesively and effectively with the divisions other units;
-Coordinate with other members of NYCEM Senior Staff to ensure that Public Warning and the Notify NYC program continues to effectively support daily Agency operations and programs;
-Assist when necessary with covering vacancies or providing emergency Public Warning Specialist coverage
-Other duties as assigned by Response division leadership

**PLEASE NOTE THE FOLLOWING:

-The selected candidate will be assigned to an on-call Emergency Operations Center (EOC) team and will be expected to work non-business hours during some emergencies. These non-business hours include nights weekends holidays and extended week hours outside of a 9AM-5PM schedule. The selected candidate will also participate in trainings to build skills and competencies in emergency response; will participate in drills and exercises associated with the on-call EOC team; and may volunteer to assist with Ready NY emergency preparedness presentations to external groups. EOC teams are on call for three weeks at a time with six weeks off in between.

-Candidates must be authorized to work in the United States without employer support to be eligible for selection. Note that NYCEM does not participate in eVerify which is required for the reauthorization of some visas.

-The selected candidate will be required to be in person in the office location three days per week with exceptions for extenuating circumstances.

-IN ORDER TO BE CONSIDERED FOR THIS JOB PLEASE SUBMIT A SEPARATE COVER LETTER IN THE ATTACHMENTS SECTION OF THE APPLICATION PORTAL.


PREFERRED SKILLS

-Strong interpersonal and supervisory skills.
-Strong analytical skills.
-Operational proficiency and experience with Emergency Alerting Systems.
-Proficiency with Microsoft Office applications (Word Excel Access and PowerPoint)
-Strong project management skills.
-Strong writing and communications skills.
-Experience with public safety communications systems.
-Strong understanding of National Weather Service (NWS) products and hazard definitions.
-Ability to work in dynamic high-stress environments.

- Competencies - everyone:
o Knowledge possesses appropriate subject matter expertise.
o Work Ethic and Productivity produces consistently high quality accurate and on-time deliverables; takes responsibility is dependable and accountable and follows through; is responsive to requests from leadership.
o Strategic Problem Solving and Innovation is thoughtful and deliberate in approach to solving problems; demonstrates innovation and creative thinking.
o Effective Communication communication is clear precise and timely; understands their audience and display confidence in delivering their message.
o Teamwork encourage collaboration and motivate others; is able to both lead and follow when necessary; is an active listener and consider a broad range of perspectives.

- Competencies managers:
o Strategic Planning creates a strategic vision and plan for the unit and communicates a path toward it; ensures unit activities contribute to the articulated vision; aligns the units goals with the broader HCM and agency goals.
o Decision Making demonstrates confidence decisiveness adaptability and good judgement; brings solutions not problems; makes informed equitable and sometimes difficult decisions.
o Relationship Building values and seeks diverse perspectives by demonstrating awareness sensitivity and acceptance of cultural differences.
o Giving and Receiving Feedback delivers specific and growth-centered feedback whenever the opportunity presents; listens and receives honest and open feedback without defensiveness; provides actionable and constructive suggestions resources and guidance on how to improve enhance or expand efforts.
o Communication to unit Regularly communicates the alignment of individual work with unit and agency goals and how it connects to the broader mission of the agency; creates deliverables that are clear well-written appropriate to the topic and targeted to the audience; models integrity and communicates truthfully and transparently even when difficult or uncomfortable to do so.
o Coaching Uses coaching techniques to support staff helping them develop and enhance skills by demonstrating and working together; encourages staff professional development working with staff to develop goals and recommending resources for learning; stays connected on tracking progress; recognizes individual strengths challenges and styles and determines how best to support each person with these in mind; creates environment in which staff members feel open to seeking help guidance and support from colleagues or managers as needed.
o Team Management Writes and conducts annual evaluations that include specific examples that demonstrate each individuals progress toward attainment of goals as well as areas for continued growth; monitors and supports staff progress without micro-managing; mediates conflict among staff negotiating compromises and solutions when conflicts arise; monitors workload and stress levels among staff members makes efforts to reduce stress levels through flexible work schedules listening and redirecting workflows as possible; is well-versed in all agency policies and procedures; seeks guidance to support team members necessary

**Studies have shown that women people of color and other under-represented groups are less likely to apply for jobs unless they believe they are able to perform every task in the job description. We are interested in finding the best candidate for the job and will consider any equivalent combination of knowledge skills education and experience to meet qualifications. If you are interested in applying we encourage you to think broadly about your background and skill set for the role.**

EMERGENCY PREPARDNESS MANAGER - 94611

Qualifications :

1 . A four-year high school diploma or its educational equivalent and eight years satisfactory full-time professional experience in one or a combination of the following: emergency management fire or police services public safety public health public administration urban planning engineering or another specialized area to which the appointment is to be made. 18 months of this experience must have been in an executive managerial administrative or supervisory capacity. Supervision must have included supervising staff performing professional work in the areas described above; or

2. A baccalaureate degree from an accredited college and four years of satisfactory full-time professional experience in one or a combination of the areas listed in 1 above including the 18 months of executive managerial administrative or supervisory experience as described in 1 above; or

3. A master s degree from an accredited college in emergency management public administration urban planning engineering economics political science the physical sciences or related field and three years of satisfactory full-time professional experience in one or a combination of the areas described in 1 above including the 18 months of executive managerial administrative or supervisory experience as described in 1 above; or

4. Education and/or experience equivalent to 1 2 or 3 above. However all candidates must have a four-year high school diploma or its educational equivalent and the 18 months of executive managerial administrative or supervisory experience as described in 1 above.

Additional Information :

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic including but not limited to an individuals sex race color ethnicity national origin age religion disability sexual orientation veteran status gender identity or pregnancy.

Remote Work :

No

Employment Type :

Full-time