Customer Experience Manager - Dry & Non Food
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Job Location:
Any - Pakistan
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
- Contribute to implementing corporate policies and strategic decisions in the store
- Following and optimizing the economic results of the store
- Organizing and managing team work
- Addressing customer complaints to understand customers needs and expectations and to propose solutions.
- Coordinating with other functional teams to improve efficiency and market share
- Maintaining staff & product hygiene at all levels according to company policy
- Implement shop merchandising layout and customer traffic flow so as to maximise sales customer satisfaction appearance image and ergonomics for customers
- Execution of sales promotional activities for awareness faster off-takes for building brand image vis--vis new and existing products
- Evaluating and analyzing the effectiveness of promotional activities planned
- Manage selling and customer service activities and staff competence in these areas so as to optimise and sustain sales performance profitability and customer satisfaction
- Manage health and safety security and emergency systems capabilities and staff and customer awareness according to company policy and relevant law
- Development of staff skills and capability through on-going training as provided by the company
Qualifications :
Bachelors
Remote Work :
Yes
Employment Type :
Full-time
Key Skills
- Bilingual
- Linux Administration
- Documentation
- LNG
- Entry Level Finance
About Company
METRO is a leading international wholesale company with food and non-food assortments that specialises in serving the needs of hotels, restaurants and caterers (HoReCa) as well as independent traders. Around the world, METRO has 15 million customers who can choose whether to shop in o ... View more
