Customer Experience Manager - Dry & Non Food
Customer Experience Manager - Dry & Non Food
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
- Contribute to implementing corporate policies and strategic decisions in the store
- Following and optimizing the economic results of the store
- Organizing and managing team work
- Addressing customer complaints to understand customers needs and expectations and to propose solutions.
- Coordinating with other functional teams to improve efficiency and market share
- Maintaining staff & product hygiene at all levels according to company policy
- Implement shop merchandising layout and customer traffic flow so as to maximise sales customer satisfaction appearance image and ergonomics for customers
- Execution of sales promotional activities for awareness faster off-takes for building brand image vis--vis new and existing products
- Evaluating and analyzing the effectiveness of promotional activities planned
- Manage selling and customer service activities and staff competence in these areas so as to optimise and sustain sales performance profitability and customer satisfaction
- Manage health and safety security and emergency systems capabilities and staff and customer awareness according to company policy and relevant law
- Development of staff skills and capability through on-going training as provided by the company
Qualifications :
Bachelors
Remote Work :
Yes
Employment Type :
Full-time
Employment Type
Remote
Company Industry
Key Skills
- Bilingual
- Linux Administration
- Documentation
- LNG
- Entry Level Finance
