Sr. Business Analyst
Sr. Business Analyst
Posted on :
18-09-2025
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1 Vacancy
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Job Description
Its no secret that Amazon relies on its technology to deliver millions of packages every day to its customers on time with low cost. The Middle Mile Supply and Routing Optimization team builds complex software solutions that work across our vendors warehouses and carriers to optimize both time & cost of getting the packages delivered. Our services already handle thousands of requests per second make business decisions impacting billions of dollars a year integrate with a network of small and large carriers owner operators and drivers worldwide manage business rules for millions of unique products and improve ordering and delivery experience for millions of online shoppers. That said this remains a fast growing business and our technical journey has only started. Our mission is to build the most efficient and optimal transportation solution on the planet using our technology and engineering muscle as our biggest advantage. We aim to leverage advanced technologies in big data machine learning and optimization techniques and operate high volume low latency and high availability services.
As a member of this collaborative team you will have an opportunity to make an impact in Amazon Middle Mile Transportation and work with a group of talented program managers product managers research scientists software developers and business stakeholders to design the Amazon network of the future.
As a Senior Business Analyst you will operate at the crossroads of multiple complex Amazon systems getting global visibility of how Amazon moves inventory across our network and serves our customers. Specifically this role will be responsible for owning our most critical supply metrics. As a business owner you will be expected to produce weekly metrics and callouts perform deep dives as new products launch that could impact these metrics build models to forecast these metrics for annual/quarterly planning cycles and execute weekly planning processes. These metrics are directly used to drive our financial plan almost all product features in our space are designed to improve these metrics and they have VP level visibility.
The successful candidate will be voraciously curious about Amazons transportation operations and how data consumed and produced by our systems can be used to improve outcomes and lower costs. Your responsibility is to expose and measure the current performance of our systems find and quantify opportunities for improvement and dive deep into existing algorithms to explain unexpected performance. We are looking for innovators to be a sophisticated user of data querying tools and an expert at synthesizing and communicating insights and recommendations to audiences of varying levels of technical sophistication.
Key job responsibilities
- Perform complex data research to identify opportunities to reduce transportation costs as well as improve efficiencies and customer experience in supporting business decision making
- Design develop and establish KPIs to provide strategic insights to drive growth and performance
- Systematically identify data source / forecast error and follow through on the resolutions to ensure that future plans are updated with improved business processes
- Pull and report data from numerous databases (using Excel SQL Tablequ Quicksigth and/or other data management systems) and proven capability to dive deep and utilize known research and problem solving techniques
- Communicate complex insights to senior stakeholders and leadership both verbally and in writing
- Participate in annual budgeting and forecasting efforts with finance and partner business stakeholders
- Bachelors degree
- 5 years of tax finance or a related analytical field experience
- Experience in writing SQL queries and creating business intelligence reports using Tableau Power BI
- Experience defining requirements and using data and metrics to draw business insights
- Experience with Excel
- Experience making business recommendations and influencing stakeholders
- MBA
- Experience working cross functionally with tech and non-tech teams
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $106400/year in our lowest geographic market up to $185000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity sign-on payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.
As a member of this collaborative team you will have an opportunity to make an impact in Amazon Middle Mile Transportation and work with a group of talented program managers product managers research scientists software developers and business stakeholders to design the Amazon network of the future.
As a Senior Business Analyst you will operate at the crossroads of multiple complex Amazon systems getting global visibility of how Amazon moves inventory across our network and serves our customers. Specifically this role will be responsible for owning our most critical supply metrics. As a business owner you will be expected to produce weekly metrics and callouts perform deep dives as new products launch that could impact these metrics build models to forecast these metrics for annual/quarterly planning cycles and execute weekly planning processes. These metrics are directly used to drive our financial plan almost all product features in our space are designed to improve these metrics and they have VP level visibility.
The successful candidate will be voraciously curious about Amazons transportation operations and how data consumed and produced by our systems can be used to improve outcomes and lower costs. Your responsibility is to expose and measure the current performance of our systems find and quantify opportunities for improvement and dive deep into existing algorithms to explain unexpected performance. We are looking for innovators to be a sophisticated user of data querying tools and an expert at synthesizing and communicating insights and recommendations to audiences of varying levels of technical sophistication.
Key job responsibilities
- Perform complex data research to identify opportunities to reduce transportation costs as well as improve efficiencies and customer experience in supporting business decision making
- Design develop and establish KPIs to provide strategic insights to drive growth and performance
- Systematically identify data source / forecast error and follow through on the resolutions to ensure that future plans are updated with improved business processes
- Pull and report data from numerous databases (using Excel SQL Tablequ Quicksigth and/or other data management systems) and proven capability to dive deep and utilize known research and problem solving techniques
- Communicate complex insights to senior stakeholders and leadership both verbally and in writing
- Participate in annual budgeting and forecasting efforts with finance and partner business stakeholders
- Bachelors degree
- 5 years of tax finance or a related analytical field experience
- Experience in writing SQL queries and creating business intelligence reports using Tableau Power BI
- Experience defining requirements and using data and metrics to draw business insights
- Experience with Excel
- Experience making business recommendations and influencing stakeholders
- MBA
- Experience working cross functionally with tech and non-tech teams
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $106400/year in our lowest geographic market up to $185000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity sign-on payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.
Required Experience:
Senior IC
Employment Type
Full-Time
Key Skills
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