Application & Infrastructure Analyst I
Application & Infrastructure Analyst I
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Job Description
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The Technology Service Branch requires a self-motivated individual to ensure the efficient operation maintenance and administration of the Edmonton Police Services physical and virtual infrastructure. Roles and responsibilities include:
- Administration and troubleshooting of Azure Active Directory (EntraID) Microsoft 365 and Azure services.
- Administer and support Multi-Factor Authentication (MFA) and Identity and Access Management (IAM) systems.
- Administer and configure SolarWinds and Splunk for infrastructure monitoring and log analysis.
- Perform daily maintenance and administration of Azure AD on-premises Active Directory vSphere 8.x Storage Area Networks (SANs) and Public Key Infrastructure (PKI).
- Deploy configure and maintain VMware ESXi hosts and vCenter including provisioning physical and virtual servers and system imaging.
- Manage and maintain Veeam Backup & Replication and Veeam Backup for Microsoft 365 systems.
- Advanced-level expertise in patch management lifecycle including testing deployment and troubleshooting of Windows Server updates across enterprise environments.
- Receive prioritize document and resolve complex infrastructure support requests using diagnostic tools and ticketing systems; provide hands-on desktop support as required.
- Monitor system logs and network traffic for anomalous activity; respond to and resolve security incidents.
- Manage antivirus intrusion prevention systems (IPS) and enforce IT security policies.
- Advanced experience onboarding and managing Microsoft Defender for Servers to enhance overall security posture.
- Hands-on experience with building and configuring current versions of Windows Server operating system.
- Advanced experience implementing and configuring enterprise-grade password management solutions.
- Performing other related duties as required.
- Degree in a related discipline and one (1) year of relevant experience OR Post secondary diploma in a related discipline and two (2) years relevant experience OR one (1) year related certificate and four (4) years relevant experience.
- Experience with supported Windows server operating systems Active Directory EntraID IAM Microsoft 365 S3 and Object storage VMware ESXi 8.x HPE storage area networks and HPE server hardware.
- Experience with scripting languages like PowerShell
- Experience with MFA SSO and identity management standards like SAML and OAuth
- Able to rapidly acquire in-depth knowledge of unfamiliar systems through research and self-learning.
- Exceptional written and oral communication skills.
- Strong interpersonal customer service teamwork problem-solving and troubleshooting abilities.
- Highly self-motivated with the proven ability to work independently to effectively prioritize and execute tasks in a mission critical high-pressure environment.
- Able to perform the physical requirements of the job including lifting up to 35 kilograms.
- Must possess a valid Class 5 Alberta Drivers License. Must complete a City Drivers License application. Must also have access to own vehicle and provide written proof of current public liability and property damage insurance to a minimum of $1000000. EPS will reimburse for mileage for any private vehicle usage during assigned duties. Client transportation is not required.
Hours of Work:
33.75 hours per weekhours Monday - Friday. Hours of work may be subject to the terms and conditions of a variable hours of work program. Incumbents must be available for call-out outside of these hours on a rotational basis.
Salary Range:
21M Salary Grade: 044 $47.41 $59.75 (Hourly) $3200.70 $4033.40 (Biweekly) $83538.66 $105271.61 (Annually).
The rates quoted are in accordance with a collective agreement between the Union and the City of Edmonton.
General:
- The City of Edmonton thanks applicants for their interest in this opportunity. Candidates considered for the position will be contacted.
- We are an equal opportunity employer. We welcome diversity and encourage applications from all qualified individuals.
- Please include a current resume and covering letter with your online application.
- The weekly hours of work for this position are currently under review and may change at a future time. Any changes will be made in accordance with the City of Edmonton/Civic Service Union 52 collective agreement and the incumbent will be notified in advance.
- The option to work remotely is not available at this time.
- Applicants may be tested.
- As part of your pre-hire screening you will be required to complete an Enhanced Security Clearance. Should you accept employment with the Edmonton Police Service you acknowledge and agree to participate in future Enhanced Security Re-Clearances at scheduled intervals or in any other circumstances exigent or otherwise as required by Human Resources Division.
The Province of Alberta is a party to the Federal Agreement on Internal Trade the Trade Investment and Labour Mobility with British Columbia and the New West Partnership Trade Agreement with British Columbia and Saskatchewan. All of these agreements promote labour mobility between the Provinces. Applicants may obtain information regarding recognition of extra provincial credentials at .
HR Technician: CS
Required Experience:
IC
Employment Type
Full Time
