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Job Location drjobs

Nairobi - Kenya

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Job Title:

Sales Team Lead Workforce & Support Services (Recruitment Payroll Outsourcing & Cleaning Services)

Job Type:

Full-time (Remote / On-site / Hybrid based on business need)
Compensation: Retainer Commission Competitive Performance Bonuses

Position Overview:

We are seeking a results-driven and experienced Sales Team Lead to manage and scale a team of sales agents focused on delivering integrated workforce solutions including recruitment payroll management outsourcing and cleaning services. This is a high-impact leadership role requiring a combination of strategic sales execution team management and deep domain knowledge across multiple service lines.

You will be responsible for coaching and mentoring your team managing high-value client relationships and personally contributing to new business acquisition and revenue growth.

Key Responsibilities:

Team Leadership & Management

  • Lead coach and manage a team of sales agents targeting recruitment payroll outsourcing and cleaning service clients.
  • Conduct regular one-on-ones and team reviews to track KPIs address performance gaps and drive accountability.
  • Recruit onboard and train new team members; foster a high-performance goal-oriented sales culture.
  • Evaluate individual and team performance regularly and provide structured feedback and improvement plans.

Strategic Sales & Execution

  • Develop and implement strategic sales plans to achieve team quotas across all services.
  • Analyze market trends and identify opportunities for business expansion across industries.
  • Work closely with senior management to define targets and service-specific strategies.

Client Acquisition & Relationship Management

  • Personally lead business development for high-value clients and key accounts.
  • Present tailored multi-service proposals and close complex B2B deals.
  • Maintain and grow long-term client relationships; identify upselling and cross-selling opportunities.
  • Ensure exceptional customer service throughout the sales lifecycle.

Services You Will Sell

  • Recruitment Services: Permanent contract temporary staffing and RPO.
  • Payroll Management: End-to-end payroll processing statutory compliance benefits administration.
  • Outsourcing Services: HR outsourcing workforce deployment business process outsourcing (BPO).
  • Cleaning Services: Facility management support including janitorial housekeeping and commercial cleaning.

Process Optimization & Reporting

  • Establish standardized sales processes lead qualification criteria and reporting structures.
  • Use CRM tools to manage leads pipeline conversion metrics and customer follow-up.
  • Deliver regular sales performance reports and forecasts to senior leadership.
  • Collaborate with operations and service delivery teams to ensure seamless onboarding and client satisfaction.

Training & Development

  • Conduct regular training sessions on service offerings compliance industry trends and sales techniques.
  • Keep the team informed on product updates and market positioning.

Required Skills and Qualifications:

  • Minimum 35 years of experience in B2B sales leadership preferably in HR outsourcing staffing or facilities management services.
  • Proven ability to manage sales teams and drive high performance in commission-driven environments.
  • Strong understanding of recruitment workflows payroll systems outsourcing models and soft services (e.g. cleaning).
  • Excellent communication negotiation and consultative selling skills.
  • Proficiency in CRM platforms (e.g. Salesforce Zoho) and sales analytics tools.
  • Highly organized data-driven and self-motivated.

Preferred Qualifications:

  • Background in managing integrated service portfolios (e.g. HR cleaning or facilities services).
  • Knowledge of labor laws payroll regulations and operational compliance.
  • Bachelors degree in Business Human Resources or a related field (MBA preferred).
  • Certifications in sales methodologies (e.g. Challenger SPIN Selling).

Performance Metrics:

  • Team revenue and quota attainment
  • Pipeline growth and lead conversion rates
  • Client satisfaction and retention scores
  • Upsell/cross-sell success across service lines
  • Team member development and retention

What We Offer:

  • Monthly retainer plus commission model
  • Uncapped performance-based bonuses
  • Remote/hybrid work flexibility
  • Career path into regional or national sales leadership roles
  • Ongoing training and professional development support
  • Collaborative and entrepreneurial culture

Employment Type

Full Time

Company Industry

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