As a POV Solutions Engineer you will play a vital technical role in the Proof of Value (POV) team responsible for creating and configuring customer tenants across the entire Mimecast product suite. Your work will enable customers to experience the full value of Mimecasts solutions supporting Sales Executives and Sales Engineering throughout the pre-sales cycle. Upon successful POV completion you will ensure a seamless handover to Professional Services for full implementation.
What Youll Do:
- Configure and deploy Mimecast solutions including email security collaboration platform security (Teams Slack) human risk management and threat intelligence for customer POV environments.
- Gather and document customer requirements to ensure successful onboarding and demonstrate value.
- Communicate technical solutions and value propositions to customers and internal stakeholders.
- Integrate Mimecast solutions with directory services SSO SCIM MDM and deployment management tools.
- Collaborate with security professionals to customize and optimize deployments for risk mitigation.
- Escalate and track issues with Support and Product teams; contribute feedback for product improvements.
- Work cross-functionally with Sales Engineering Support Product Management Engineering and Professional Services.
- Mentor and assist with onboarding new team members.
What Youll Bring:
- Proficiency in system/IT administration supporting Microsoft Exchange/Online/Azure Communication Services Google Workspace or other email systems.
- Advanced knowledge of implementing technical capabilities including but not limited to SMTP Gateway configuration Directory Synchronization (LDAP(S) Azure Google Cloud Directory Sync) and SCIM.
- Experience with collaboration platform security (e.g. Microsoft Teams Slack Zoom).
- Familiarity with human risk management and security awareness tools.
- Proficiency in API integration and automation (REST webhooks etc.).
- Direct experience with MDM platforms (e.g. Microsoft Intune VMware Workspace ONE MobileIron Jamf) including device enrolment policy configuration and remote management.
- Fluent in the management of Windows Mac and Linux/UNIX-based operating systems.
- Familiarity with email archive solutions (Enterprise Vault Microsoft Google etc.).
- Experience with desktop management and mass deployment tools.
- Strong scripting and automation skills (e.g. PowerShell Python Bash).
- Excellent communication collaboration and problem-solving skills.
- Demonstrated leadership in technical projects or teams.
- Strong ability to manage multiple concurrent POVs and prioritize effectively.
- Experience in process improvement and change managementwithin technical teams.
- Advanced communication and stakeholder management skills.
- 3 years of consulting experience.
- 35 years of professional IT experience in enterprise software implementation/configuration.
- BS/BA degree or equivalent in Computer Science Engineering Information Technology or related field.
The US base salary range for this position is $104000 - $156000 base benefits. This reflects the minimum and maximum target for new hire salaries for this position. This position may also be eligible for bonus and other related benefits.
Our salary ranges are determined by role level and location. These factors and individual capabilities will also determine the individual pay offered.
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Belonging at Mimecast
Cybersecurity is a community effort. Thats why were committed to building an inclusive diverse community that celebrates and welcomes everyone unless theyre a cybercriminal of course.
Were proud to be an Equal Opportunity and Affirmative Action Employer and wed encourage you to join us whatever your background. We particularly welcome applicants from traditionally underrepresented groups.
We consider everyone equally: your race age religion sexual orientation gender identity ability marital status nationality or any other protected characteristic wont affect your application.
If you require any adjustments or accommodations due to a disability or any other reason that may help you in your interview process please let us know by emailing
Due to certain obligations to our customers an offer of employment will be subject to your successful completion of applicable background checks conducted in accordance with local law.
Required Experience:
Senior IC