Head of Operations
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Job Location:
Kuala Lumpur - Malaysia
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
About Us
Our client is a revolutionary global initiative co-founded by Sam Altman dedicated to advancing digital identity and economic inclusion through decentralized technology. Our mission is rooted in privacy inclusivity and community-driven innovation.
As a rapidly expanding team of purpose-driven professionals we are committed to deploying trustworthy transparent and accessible technology across Malaysia.
About the Role
We are seeking a hands-on and strategic Head of Operations to lead and scale our field operations nationwide. This is a high-impact role where you will be responsible for building and managing a distributed team establishing operational sites and fostering meaningful relationships with local communities and key stakeholders.
What Youll Do
- Build lead and manage a field team of 3050 staff across multiple regions in Malaysia.
- Develop and optimize staff rosters schedules and operational workflows to maximize efficiency.
- Identify evaluate and secure new operational sites to support expansion goals.
- Travel frequently to sites nationwide to troubleshoot provide support and ensure operational excellence.
- Address real-time challenges on the ground and ensure smooth day-to-day operations.
- Represent company in community engagements and stakeholder meetings.
What Were Looking For
Must-Haves:
- Fluency in Malay and English.
- 5-10 years of experience in operations management with a background in leading both small and large agile teams.
- Professional experience in high-performance environments such as tech startups top-tier consulting firms or investment banking.
- Exceptional organizational skills and adaptability with strong interpersonal and team management abilities.
- Willingness to work hands-on and engage directly with diverse local and international communities.
- Demonstrated track record of achieving operational targets and driving success.
Nice-to-Haves:
- Experience in sales business development or public outreach.
- Established networks and connections with communities across Malaysia.
Soft Skills:
- Charismatic approachable and able to build trust quickly.
- Excellent communication and presentation skills.
- Thrives in fast-paced dynamic and often ambiguous environments.
Key Skills
- Succession Planning
- Growing Experience
- Expense Management
- Management Experience
- Rackspace
- Laboratory Management
- Senior Leadership
- Operations Management
- Relationship Management
- Leadership Experience
- negotiation
- Taxonomy
