Operations Senior Associate (Executive Administrator)

Ankura Business Services Overview:

The goal of ABS is to provide support and assistance to Ankuras client facing business groups. All of Ankuras ABS groups work together to achieve a common goal which is to create innovative solutions for our clients. Ankura Business Services (ABS) includes Finance Legal IT Services Marketing and Communications Real Estate Conflict Check Operations &Workplace Services (OWS)and the People Office. Collaborative lateral thinking hard-earned experience expertise and multidisciplinary capabilities drive results. Together Ankuras ABS groups work in harmony to Protect Create and Recover Value for our clients.

Role Overview:

The Operations Senior Associate provides operations and business services to senior professionals and employees supporting the daily management of the business and local office. Working within a global team the role and function creates a sense of community and operational excellence provides office support administers processes and systems supports projects and assists in the overall efforts to ensure efficient service delivery for the firm and its clients. This position is an exempt position based in New York NY. This role will require being in the office Monday through Thursday. On Fridays the selected candidate can work remotely if desired.

Responsibilities:

• Create an environment of service for Ankura employees anticipate needs and provide support to allow senior professionals to be more efficient and effective

• Effectively use technology applications and resources to support the client service delivery and related activities of the companys personnel including firm-wide and practice-specific tools processes and databases (e.g. Workday Salesforce)

• Draft and edit presentations business correspondence and Expert (Technical) Reports ensuring grammar spelling punctuation and formatting (e.g. footnote protocols) are accurate and engaging

• Perform effective and proactive calendar management including scheduling and prioritizing appointments ensure meetings deadlines presentations and other duties are completed efficiently by senior professionals

• Position oneself as a knowledge resource and support the integration of new employees and training of others

• Maintain retrieve and secure working documentation as requested on appropriate file repositories in accordance with current records management policy procedures and best practices

• Assist with weekly time and expense reports in accordance with policies and client requirements; resolve auditor inquiries as needed

• Support production requests including copying printing faxing binding and shipping

• Conduct information and internet research as needed

• Place supply orders and manage inventory as required

• Coordinate domestic and international travel arrangements including passports and visas maintain travel profiles respond to last minute itinerary changes (i.e. flights car hotel) map or provide directions and coordinate associated communications with project teams

• Maintain contacts and distribution lists as needed

• Facilitate engagement intake and contract administration processes

• Partner with other departments to improve business operations

Requirements:

• Associates degree in a related discipline. Bachelors degree in Business related field preferred.

• 3 years of related experience. Prior experience in a professional services environment is highly desirable.

• Highly proficient in technology especially Microsoft Office resources (e.g. Outlook Calendar SharePoint Teams) and applications (e.g. Excel PowerPoint Word)

• Critical thinking skills and initiative to proactively address issues identify and solve areas of business process improvement

• Professional presence

• Strong verbal and written communication skills with strong attention to detail

• Business acumen an interest in learning more about the company and its clients a desire to understand how duties impact related groups and motivation for self-development

• Ability to work well under pressure and with minimal supervision

• Well-developed and professional interpersonal skills with an ability to interact effectively with people at varying levels of the company

• Strong organizational and time management skills that reflect ability to perform and prioritize multiple tasks seamlessly with excellent attention to detail and accuracy

• Highly resourceful team-player with the ability to be extremely effective working independently and with direction

• Demonstrated proactive approaches to problem-solving with strong decision-making capability

• Effective communication skills both verbal and written

• Proven ability to establish build and maintain relationships with peers client service delivery professionals and leadership

• Ability to handle confidential and sensitive information with appropriate discretion

• Seeks to achieve challenging business goals and meet deadlines in a fast-paced environment with competing demands