Service Leader

Service Lead Early Childhood Approach Mackay

• Employment Term: Maximum Term to end of June 2026 Full-Time (76 hours per fortnight)

• Location: Mackay

• Remuneration: $55.72 p/hr 12% super NFP Salary Packaging (save tax and increase your take home pay)

Make a meaningful difference with UnitingCare Queensland

At UnitingCare we are leaders in crisis response the protection of vulnerable people and children financial resilience and family wellbeing. Our FaDS (Family and Disability Services) team work passionately across Queensland to make a meaningful difference in peoples lives.

As a Service Lead youll be encouraged to grow develop and feel empowered to make the everyday easier for the people we care so passionately about. Lets make a meaningful difference together!

Your part in our UnitingCare team

The Early Childhood Approach (ECA) service works as a Partner in the Community delivering the NDIS supporting children and their families up to the age of 9 years who have a disability developmental delay or concern.

The ECA Lead is responsible for program management team leadership and development stakeholder engagement quality assurance financial management data analysis and reporting compliance and risk management and continuous improvement activities within the operational objectives of the Early Childhood Approach Partner service.

This position will:

• Manage the day-to-day operational and business administration function of the service

• Provide professional leadership to the Early Childhood Approach programs employees.

• Work collaboratively with the team the extended leadership team and other internal and external stakeholders to deliver best practice for the children we serve and their families.

What makes a difference for us

• Tertiary qualifications in a relevant human service field allied or non-allied health with ideally an early childhood focus.

• NDIS Workers Screen

• Current drivers licence.

• Positive Blue Card

• Demonstrated experience to effectively lead and manage a multidisciplinary team to achieve service performance outcomes together with an ability to provide quality supervision and training

• Knowledge of managing operational and administrative support functions within the service area.

• Knowledge of NDIAs business system PACE is beneficial but not essential.

• Knowledge of relevant legislation policy and licensing requirements associated with the Uniting Care Early Childhood Approach.

• Knowledge of risk management and mitigation principles continuous improvement workplace health and safety and human resource management.

Applications will be reviewed as they are received and therefore may result in the role closing early if the right applicant is found.

What makes a difference for you

• Flexible work arrangements to support work-life balance

• NFP Salary Packaging: Save tax and increase your take home pay by salary packaging your everyday living expenses and bills (up to $15900) and meal entertainment (up to $2650) per annum. To learn more about this benefit watch the video via the following link: SalaryPackagingExplained

• A recognition and rewards platform providing employee discounts at hundreds of retailers including everyday expenses holidays health insurance annual awards celebration wellbeing and employee assistance programs

• 12 weeks paid parental leave and 2 weeks paid partner leave available after 6 months service in addition to the government scheme

• Diversity and inclusive leave offering paid gender affirmation leave and cultural leave options (paid and unpaid) for those who may celebrate Lunar New Year Diwali Ramadan NAIDOC weeks and other significant cultural events

• Career development opportunitiesto challenge yourself grow and make a meaningful difference

• A positive and inclusive team based on respect shared standards strong values and a commitment to serving others

Wed love you to be part of our UnitingCare family

Joining our FaDS team youll also be welcomed as part of the UnitingCare family. The second-largest Queensland employer were a proud not-for-profit with more than 16500 staff and 9000 volunteers across our brands of BlueCare Lifeline ARRCS The Wesley Hospital Buderim Private Hospital St Stephens Hospital and St Andrews War Memorial Hospital and have been leading by example for more than 100 years.

Child safe Child friendly

UnitingCare is committed to being a Child Safe Child Friendly organisation and will:

• provide welcoming safe and nurturing services for children

• implement measures to prevent child abuse and neglect within our services

• appropriately and immediately address child abuse and neglect if it does occur

Diversity & Inclusion

Our approach is simple everybody iswelcome here. At UnitingCare diversity is at the core of our who we are our mission and our are committed to providing equal opportunities to all employees no matter their sex race culture sexual orientation disability or gender our commitment to reconciliation and building long-term employment opportunities for First Nations peoples UnitingCare strongly encourages Aboriginal and Torres Strait Islander applicants for this position.

Safe workplace

We work hard to make our services welcoming and safe for every person. We are united in keeping children young people and the elderly safe from harm within our services workplaces and the communities we support. We are committed to speaking up loudly for their safety.