Benefits Analyst - Experienced
Benefits Analyst - Experienced
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Salary Not Disclosed
1 Vacancy
Job Description
Responsible for assisting with the implementation and administration of all benefit programs. Answers inquires related to all aspects of employee benefit programs and Human Resource policies. Responds to questions and documents information into the designated system. Interprets and communicates the benefit plans and programs and HR policies and procedures to employees. Provides SME support and education to Benefit COE and the AskHR team. Establishes workflows and drives processes and information. Supports Benefit Enrollment Process in addition to working with vendors. Leads and directs the work of others.
Responsibilities
1. Benefits Program Maintenance and Daily Operations
- Researches analyzes designs and maintains benefit programs and projects.
- Assists in the development of self-service tools for benefits and coordination of company-wide annual benefit enrollment process for employee benefits including training/educating askHR Performance Team on changes.
- Develops special reports as needed to meet management requests; oversee audits for data accuracy; assesses identifies and reports trends.
- Serves as the subject matter expertise related to benefit programs handling escalations from askHR Performance Center Team. Utilizes knowledge and expertise to participate in meetings and projects impacting benefit programs
- Oversees data collection of employee benefits information from national regional and local healthcare providers and other related businesses. Oversees participation in local regional and national surveys.
- Develops special reports as needed to meet management requests and actively participates in reporting related to benefit programs.
2. Partnering / Relationships
- Develops special reports as needed to meet management requests and actively participates in reporting related to benefit programs.
- Acts as a liaison with other HR functions and internal/external customers answering complex questions and providing training as needed on employee benefit matters. Maintains open communication with other HR functions.
- Works Closely with the askHR Performance Center Team to ensure compliance with execution of benefit programs
- Consults with legal when necessary for guidance and risk assessment on matters impacting the benefit programs.
- Provides assistance with managing vendor and broker relationships to periodically assess and strategically review costs and benefits of each benefit program.
- Demonstrates and encourages positive communication and interpersonal relationships in association with Shared Services staff affiliate HR departments employees vendors and the general public promoting a positive and proactive image of the department.
3. Performance Improvement and Quality
- Recommends process/customer service improvements innovative solutions policy changes and/or major variations from established policy that must be approved by appropriate leadership prior to implementation.
- Assists in evaluation of annual performance of vendors through performance guarantees.
- Participates in annual review of all applicable benefit policies to ensure accuracy and alignment with overall benefits and total rewards strategy and ensure legal compliance with all federal and state requirements.
- Monitors ERP self-service tools and supports HRIS improvement initiatives.
- Works with vendors to identify issues and develop solutions to complex problems.
4. Other Duties as Assigned
- Support HR team on projects as assigned.
Qualifications
- 6 years of Benefits related experience
- Bachelors Degree
- Highly developed oral and written communication skills to work with all levels of management; advanced knowledge of benefits compliance (HIPAA COBRA)and federal and state regulations; ability to take initiative and exercise independent judgement decision making and problem solving expertise; strong customer service skills; ability to understand and apply guidelines policies and procedures; ability to work as a team member creating and maintaiing effective working relationships.
Required Experience:
Senior IC
Employment Type
Full Time
