Administrative Assistant I - Substance Use Disorder Coordinator

Salary: $25 per hour

SUMMARY

Harbor-UCLA Medical Center (HUMC) situated within the Los Angeles Department of Health Services system is a vital safety-net hospital. It serves a diverse patient population facing complex social determinant of health challenges such as homelessness immigration and language barriers poverty and substance use. HUMCs emergency department is dedicated to addressing these concerns through various impactful initiatives including a robust program focused on the treatment and referral of patients with substance use disorders.

Central to the success of these programs is the Substance Use Disorder Coordinator. This crucial role encompasses administrative support for the initiatives and extends to proactive patient outreach aiming to foster active participation in ongoing treatment.

ESSENTIAL FUNCTIONS

• Coordinate and provide comprehensive support to substance use disorder programs at Harbor-UCLA Medical Center its surrounding clinics and the LA County Department of Health Services (DHS).
• Attend frequent meetings at the DHS hospital and clinic levels to ensure effective collaboration and communication.
• Collaborate closely with the Department of Emergency Medicine and the Medication Assisted Treatments teams including consult services and clinics.
• Generate regular reports on substance use and its treatment by extracting and analyzing data from the electronic health record and other relevant sources.
• Manage and apply for grants while providing weekly data reports for multiple sites across the DHS.
• Facilitate increased provider participation in substance use disorder initiatives through regular audits and constructive feedback.
• Proactively reach out to patients to discuss enrollment in treatment services and other programs addressing the social determinants of health.
• Develop and implement new substance use disorder programs such as community naloxone training and distribution harm reduction initiatives and alternative treatment modalities.
• Visit clinics and hospitals as necessary to fulfill the responsibilities associated with the role. Initiate and support research endeavors related to substance use disorders.
• Assist with various administrative tasks within the Department of Emergency Medicine.
• Embrace continuous learning by seeking out and participating in external trainings to bring new information and ideas to the program.
• Attend and actively contribute to staff meetings and training sessions as required.
• Maintain strict adherence to client confidentiality protocols.
• Demonstrate a pleasant courteous and tactful attitude when interacting with all contacts.
• Fulfill any additional duties assigned to support departmental programs.
• Conduct site visits to affiliated healthcare and committee partner organizations as needed.

JOB QUALIFICATIONS

• Excellent written and verbal communication skills.
• Demonstrates a high degree of professionalism when interacting with patients and other healthcare providers.
• Ability to work independently with minimal supervision.
• Proactive and innovative approach to creating new initiatives that enhance patient care.

Education/Experience

• Prior experience in program administration assistance.
• Experience working with clients in a community health service setting.

Certificates/Licenses/Clearances

• Possession of a valid drivers license or reliable means of transportation to attend meetings at. Harbor-UCLA.
• Successful clearance of LA County Live Scan Process
  Medical Clearance Required

Other Skills Knowledge and Abilities

• Proficiency in Microsoft Outlook Teams Word PowerPoint and Excel.
• Ability to learn coding in STATA.

PHYSICAL DEMANDS

Stand: Frequently

Walk: Frequently

Sit: Constantly

Handling / Fingering: Occasionally

Reach Outward: Occasionally

Reach Above Shoulder: Occasionally

Climb Crawl Kneel Bend: Occasionally

Lift / Carry: Occasionally - Up to 25 lbs

Push/Pull: Occasionally - Up to 50 lbs

See: Constantly

Taste/ Smell: Not Applicable

Not Applicable Not required for essential functions

Occasionally (0 - 2 hrs/day)

Frequently (2 - 5 hrs/day)

Constantly (5 hrs/day)

WORK ENVIRONMENT

General Office Setting Indoors Temperature Controlled

EEOC STATEMENT

It is the policy of Heluna Health to provide equal employment opportunities to all employees and applicants without regard to age (40 and over) national origin or ancestry race color religion sex gender sexual orientation pregnancy or perceived pregnancy reproductive health decision making physical or mental disability medical condition (including cancer or a record or history of cancer) AIDS or HIV genetic information or characteristics veteran status or military service.

Required Experience:

IC