HR Shared Services Specialist I

Londrina - Brazil

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Hi Im Arison Ferreira your Recruiter and guide to joining CSG! We are excited to learn more about you and your unique background.

We are looking for an HR Shared Services Specialist I who will:

Responds to employee questions using standard scripts and guidelines to ensure consistent communication.
Completes onboarding tasks such as document collection and data entry to support new hire integration.
Maintains HRIS records by entering basic employee data to ensure system accuracy.
Assists with employment form completion by following established procedures to support compliance.
Provides basic benefits information by referencing FAQs and policy documents to help employees understand options.
Routes complex inquiries to senior team members using escalation protocols to ensure timely resolution.
Supports payroll processing by verifying timecard data to help ensure accurate compensation.
Organizes HR files using naming conventions and retention schedules to maintain document integrity.
Learns HR policies and procedures through training and shadowing to build foundational knowledge.

Minimum Qualifications

Bachelors degree or equivalent experience; typically no prior professional experience.

Is this opportunity right for you We are looking for candidates who has:

Basic understanding of HR principles and terminology
Ability to follow detailed instructions and standard operating procedures
Strong attention to detail and accuracy in data entry
Customer service orientation with clear communication skills

CSGer Perks & Benefits

Sulamerica Health
Sulamerica Dental
Vidalink
Food/Meal Voucher
Child Care Assistance
Day off: on birthday
Gympass
Language assistance
Digital course platform
Volunteer time off: 2 days a year

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Location(s):

Brazil RemoteColombia Remote

Accommodation:

If you would like to be considered for employment opportunities with CSG and need special assistance due to a disability or accommodation for a disability throughout any aspect of the application process please call us at 1 or email us at CSG provides accommodations for persons with disabilities in employment including during the hiring process and any interview and/or testing processes.

Our Guiding Principles:

Impact: Always help and empower others whether theyre colleagues or customers. When our employees set their minds to something great things happen.

Integrity: Do whats right for our customers and our people while being authentic. We treat everyone with trust and respectthats just who we are.

Inspiration: Be bold in the way you think and passionate about the work you do. Test out innovative ideas without the fear of failure.

Our Story:

CSG empowers companies to build unforgettable experiences making it easier for people and businesses to connect with use and pay for the services they value most. For over 40 years CSGs technologies and people have helped some of the worlds most recognizable brands solve their toughest business challenges and evolve to meet the demands of todays digital economy.

By channeling the power of all we make ordinary customer and employee experiences extraordinary. Our people CSGers are fearlessly committed and connected high on integrity and low on ego making us the easiest company to do business with and the best place to work. We power a culture of integrity innovation and impact across our locations representing the most authentic version of ourselves to build a better future together. Thats just who we are. Learn more about CSG Inclusion & Impact here.

Required Experience:

Unclear Seniority

Hi Im Arison Ferreira your Recruiter and guide to joining CSG! We are excited to learn more about you and your unique background.We are looking for an HR Shared Services Specialist I who will: Responds to employee questions using standard scripts and guidelines to ensure consistent communication....