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Create lead and maintain a high-performance team of disability consultants disability specialists disability service advisors and other support functions
Work with clients internal consultants and the business development team to perform client needs analysis to ensure clients requirements are fully understood and represented in the design of solutions relating to disability and absence management
Analyze client strategic goals and concerns and recommend innovative solutions
Conduct audits benchmarking and analysis as it relates to disability performance and will make recommendations for the client to manage matters of concern
Work closely with the team internal partners and the management team on process improvement team building and client servicing
Play a lead role in the design/management of group disability and time off plans for clients including benefit plan analysis design cost savings and funding strategies
Handle vendor procurement negotiation and optimization
Incorporate specialized strategies across health management absence and disability programs pharmacy and extended health benefits as well as leverage data analytics and ensure compliance with relevant policies and regulations
Support and resolve escalations of client challenges with a focus on resolution and ongoing improvement of the client experience
Maintain and cultivate strong relationships with carriers
Support the generation of new business by participating in prospecting opportunities with new clients as part of a broader team
Ensure disability service team is focused on disability management aspects working with the Insurers or Third-Party Providers to reach the best outcomes such as building expectation documents and Key Performance Metrics for the providers
Provide training sessions for clients to enhance knowledge surrounding disability plan design interaction with the CBA and ultimately the disability process
Build overall disability and absence management strategy that is relevant to todays market and best practices and and contemplate future states in conjunction with the Organizational Solutions Inc. leadership team
Build relationships internally and collaborate effectively on all cross-functional teams
10 years of industry knowledge and experience in Disability Management or a combination of experience and education
To have registered professional status within the disability management or professional health sector along with additional course work in occupational health rehabilitation legislation related to disability management human resource management or disability insurance
Labour relations experience and/or education would be an asset
CDMP or NIDMAR would be considered an asset.
Experience partnering with Third Party Providers to affect positive change
Strong understanding of benefits administration systems
To be willing and able to advocate for employer/employee vs. carriers / third-party providers
To be a proven people leader with the aptitude to lead motivate coach support and guide staff
To be a proactive professional always willing to be on top of emerging best practices for areas of responsibility
Strong multi-tasking and organizational skills
To actively embrace and manage change resolve complex problems and work well under pressure
Excellent customer service and communication skills; able to work well alone and in a team setting
The ability to work within set procedures and policies to ensure the privacy protocols and standard operating procedures are adhered to at all times
To meet deadlines and provide deliverables as identified in a timely manner
Learn by working alongside our experts
Extended health care and dental benefits
A retirement savings plan with company contributions
A suite of Health & Wellness offerings
Mental Health programs and support for you and your family
Assistance for the completion of industry designations
Competitive compensation: At People Corporation we are committed to helping businesses succeed.
Organizational Solutions Inc. (OSI) is a premier provider of short-term disability claims management leave administration and workers compensation claims management in Canada. With over 21 years of experience OSI is dedicated to delivering personalized support and optimizing workplace health and productivity.
Providing an inclusive accessible environment where all employees and clients feel valued respected and supported is something were committed to. We are dedicated to building a workforce that reflects the diversity of the communities in which we live and to creating an environment where every employeehas the opportunity toreach their potential. If you require an accommodation or an alternative format of any posting please reach out to.
Required Experience:
Director
Full-Time