Lead Product Manager
Lead Product Manager
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Job Description
Dovetail is the worlds leading AI-first customer insights hub on a mission to improve the quality of every thing. Were redefining what it means to be connected to your customer giving everyone on the product team fast and easy access to customer insights at any point in the development lifecycle.
Founded in 2017 Dovetails team is 100 and growing across our offices in Sydney and San Francisco. Were seeking ambitious problem solvers from a diverse range of backgrounds who are desired for their experience passionate about their craft and excited about the work were undertaking. If this sounds like you read on
We have an ambitious product vision that were executing on and were looking for a Lead Product Manager to lead our flagship product that is the core building block on our journey to become a qualitative data warehouse for product teams. Youll play a critical role in owning the vision strategy roadmap and execution of this team for the company.
What youll do
- Be customer-obsessed. Our customers are at the heart of everything we do. You will develop a deep understanding of our market customer personas how they work their pain points macro trends etc. Youll spend hours a week speaking directly with our customers to build your product intuition. The teams will look to you to be the voice of the customer in every discussion.
- Own your roadmap. You will work closely with our Company Leadership to define your vision and strategy but ultimately it is yours to own and drive. You wont just build what customers ask for - youre able to think strategically through customer needs business opportunities and technical challenges when creating your roadmap. You are constantly striving to strike the right balance of innovation product performance and core product improvements.
- Be able to think big but start small. At Dovetail we set lofty goals and have a bold exciting vision for our product. You are able to build your own vision for your product area and get your teammates and customers excited about it. This is balanced by your ability to sweat the details and push the product forward one day at a time.
- Partner with design and engineering. You are highly collaborative in your approach and work closely with your design and engineering team members. You make sure everyone is brought along the journey of product discovery and exploration and support the daily decisions required to build great products efficiently at scale. You are constantly building customer empathy with your team.
- Be exceptionally pragmatic. We believe a great product person is pragmatic. Youll need to make the right tradeoffs to keep moving forward by balancing a variety of inputs; including analytics qualitative research and customer feedback from our sales and support teams. If youre particularly dogmatic about one thing (e.g. quant data) it wont work.
- Be accountable for product quality. Youre accountable for ensuring we always deliver a world-class product experience. We expect you to raise the bar and coach your team on why a great product experience is important and what sort of things we need to do to build and maintain a world-class product.
What youll bring
- Strong product management experience. You have at least 7 years experience owning a product roadmap and executing against it in a B2B organization. Youve experienced the ups and downs of shipping brand new product features learning from customer feedback and iterating on your strategy. Further you are experienced is making build vs buy decisions to grow market share and revenue.
- Experience working closely with product teams. We expect you to jump right in and collaborate with our product managers designers and engineers. Youve had experience working in the weeds with product teams in making tough priority tradeoffs and helping them set product strategy.
- Clear communicator. We expect you to take big ambitious ideas and distill them down into concise exciting talking points. You have experience bringing the voice of the customer to an entire team and get buy-in on your ideas and strategies.
- Experience with B2B SaaS products. You understand product led and sales led growth strategies for B2B SaaS products and have implemented them before. Freemium growth models funnel analysis and pricing decisions are areas that you have experience owning analyzing and addition you should be experienced working with larger enterprises.
- Pragmatism. Were looking for someone who can wear multiple hats across the entire lifecycle of product exploration launch and adoption. You have a proven track record of making tough tradeoffs and rallying a team through difficult challenges.
- Strong domain expertise is a plus. Ideally you have hands-on experience working in fast-scaling startups that are growing and transitioning to a more mature scale-up. Domain expertise in user research product feedback or analysis software is specifically a plus for this role.
At Dovetail were passionate about building and fostering an environment where every team member feels supported and valued. We celebrate individualism welcoming everyone to show up as their authentic selves every day. Its no secret that diversity builds the best teams large or small so we highly encourage applications from people who identify as part of an under-represented group.
Benefits
- Equity for everyone. We put our money where our mouth is. No matter your role we provide equity for all along with competitive salaries. See your investment grow as Dovetail grows
- Equal parental leave. We offer an inclusive framework of 20 weeks equal paid leave to support new parents. Every family is unique so you make the call how youd like to take care of what matters most
- Modern and pet friendly offices. Bring your pooch to our modern ergonomic offices in the heart of Surry Hills. We also host monthly events for the whole team to connect and unwind.
- Flexible work-life balance. Whether youre a parent student or juggling a million things we get it. While were an office-first culture we work together to make your schedule work for you.
- Work from Anywhere.Although were in-office you can work from anywhere for up to 4 weeks per year to accommodate life.
- Develop and grow. Take a course attend a lunch and learn or head to a conference to help you grow! We love to support you any way we can so expect Dovetail to be your #1 fan when it comes to achieving your career goals
- Extra paid days off. Enjoy ad-hoc KitKat days to take a step back and spend it however you like. Hit the beach spend time with your family pick up that hobby youve been meaning to try or anything in between
- Health is wealth. We believe that everyone has the right to mental wellness and support. So every Dovetailer has access to Uprise (Employee Assistance Program) for themselves as well as their families.
- Floating public holidays. Public holidays dont always align with when you want to take leave. So the choice is yours when it comes to swapping public holiday leave for a later date. You do you
Required Experience:
IC
Employment Type
Full Time
