Onboarding Specialist
Onboarding Specialist
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Every day Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit debit prepaid and merchant services. Our worldwide team helps over 3 million companies more than 1300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow.
Job Details:
Knowledge/Skills/Ability
Validate order paperwork is accurate and complete. Identify any data/informational gaps and proactively reach out to appropriate parties to resolve them.
Coordinate kickoff meeting with merchants to confirm implementation project work and seek alignment of expectations from all parties.
Answer questions regarding the onboarding process including but not limited to team member assignment next steps and what to expect.
Initiate work projects for the Implementation production teams.
Work closely with the Implementation team to monitor status of all projects identify stuck projects communicate accordingly and provide reporting as needed.
Experience with Salesforce software is a plus.
Qualifications:
High level of proficiency in Microsoft Office and G Suite Applications
Self-starting personality; ability to accurately prioritize and manage responsibilities for multiple groups and hierarchy levels simultaneously
Ability to identify problems and process gaps solve for same and present facts and recommended solutions; constantly seeks process improvement
Excellent verbal and written communication skills with the ability to quickly gauge the most appropriate way to relay information at all levels (including external to the group/company)
Write precise detailed clear emails with good grammar
Be very client-focused delivering amazing experiences to our clients and teams
Meticulous and detail-oriented and consistently accurate
Extremely thorough research skills; ability to confidently professionally and assertively relay facts and positions on various issues to customers
Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race color religion sex (including pregnancy) national origin ancestry age marital status sexual orientation gender identity or expression disability veteran status genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website please contact .
Required Experience:
Unclear Seniority
Employment Type
Full-Time
