Global Workforce Services Business Support and Project Analyst

Global Security protects the firms employees and assets throughout the world. This mission is executed through the implementation of technology best-in-class talent and client collaboration. As a part of Global Security Global Workforce Screening is responsible for conducting the Firms screening processes in order to ensure a safe and secure working environment and to guard against the potential liability to the Firms employees customers facilities assets and reputation.

As a Global Workforce Services Business Support and Project Analyst in Global Workforce Services department you will provide analytical administrative and project support reporting to the GWS EMEA Business Strategy Project Management and Experience Lead. The role involves managing the teams Book of Work and tracking change management including document control and versioning. It includes assisting in the creation of business cases project charters and post-implementation reviews utilizing project management tools like PEGA MS Project and Jira. Additionally the analyst will support candidates employees and contractors through the screening process ensuring optimal system alignment and experience improvement. Overall the position requires a focus on enhancing project and experience support within the organization.

Job Responsibilities

• Develop and maintain reporting systems including dashboards for tracking key metrics.
• Support budget tracking invoicing and financial reporting activities.
• Prepare documentation and metrics required for control reviews.
• Maintain document control and versioning for essential documents.
• Assist with Book of Work Management by coordinating daily reviews and tracking change and document management items.
• Prepare status reports on a weekly monthly and quarterly basis as needed.
• Help prepare business cases project charters and conduct post-implementation reviews.
• Use project management tools such as PEGA MS Project and Jira to monitor activities and performance.
• Provide guidance to candidates employees and contractors navigating the screening process across the EMEA region (35 countries).
• Collect information and complete screening data entry for senior employees working closely with executive assistants.
• Test vendor systems to ensure optimal candidate experience and alignment with requirements supporting continuous improvement for users and stakeholders.

Required qualifications skills and capabilities

• Experience in project management tools (e.g. PEGA MS Project Jira) and MS Office applications (Excel Word PowerPoint)
• Experience in automation tools (e.g. Alteryx Tableau)
• Strong analytical and organizational skills and detail orientated
• Self-starter and able to research independently
• Basic understanding of legal and regulatory themes such as GDPR in the EMEA region
• Excellent communication and coordination abilities