Housing and Recertification Spec II

JOB VACANCY

HOUSING AND RECERTIFICATION SPECIALIST II

ENTRY LEVEL SALARY: $43900 - FULL-TIME

OFFICE LOCATION: DOVER DE

OPENING DATE: 09/16/2025 CLOSING DATE: 09/30/2025

Looking for a career with excellent benefits

As part of the DSHA team you will haveimmediate access to health vision and dental insurance vacation and sick leave paid holidays tuition assistance fitness reimbursement retirement plan and more while working to further DSHAs mission of providing safe affordable housing.

Description of Occupational Work

Incumbent conducts Housing Quality Standards inspections on housing units participating in the State Rental Assistance Program (SRAP) voucher subsidy rental program. Incumbent interviews participating SRAP clients to obtain information for their annual recertification to determine continuing program eligibility. Incumbent negotiates leases and completes Housing Assistance Payment (HAP) Contracts. Incumbent advises landlords and tenants on program regulations. Incumbent reports to the Supportive Housing Program Manager. This position is the lead position on the inspection team and has additional responsibilities to include but not be limited to supervision scheduling completing reports and handling the more complex client landlord and maintenance matters. This is not a work from home position.

Essential Functions

Essential functions are fundamental core functions and are not intended to be an exhaustive list of all job duties. Since specifications are descriptive and not restrictive incumbents can complete job duties of similar kin not specifically listed here.

• Serve as the team lead and supervisor providing direction to other inspectors.
• Handle higher level more difficult HQS/landlord/inspection matters.
• Conduct on-site technical housing inspections to ensure housing units comply with HUD Housing Quality Standards (HQS) and the State Housing Code. Notifies landlords of results and recommendations via letter. Schedule reinspections to ensure deadlines are met according to regulations. Interview tenants to obtain information for third party verification used to determine continued eligibility and the amount of subsidy based on family composition and income.
• Complete HQS inspections and conduct lease negotiations for housing units initially entering the program. Explain program procedures and policies to new landlords and tenants. Schedule re-inspections as required.
• Coordinate assign and assess HQS work flow. Train evaluate and supervise Housing and Recertification Specialists. Ensure Housing Quality Standards (HQS) are met and enforced as required by HUD and State Housing Code. Ensure all daily operations are in accordance with federal State and local laws regulations and policies.
• Maintains comprehensive computerized tenant files. Ensure accurate data input. Prepare and ensure all third-party verification forms are sent.
• Interact with State federal and local agencies applicants SRAP client and general public. Identify unusual housing or social conditions and make referrals to Child Protective Services Department of Natural Resources and Environmental Control Division of Aging or other appropriate agency. Assists in outreach and orientation for new landlords. Conduct informal reviews and hearings to review appeals of ineligible applicants and participants.
• Provides professional training for new staff members on the SRAP/Elite/Easy Housing computer program HQS inspections interviewing clients and administrative procedures.

MINIMUM QUALIFICATIONS

Applicants must have education training and/or experience demonstrating competence in each of the following areas:

1. Knowledge of the principles and practices pertaining to physical inspections of residential dwelling units.
2. Knowledge of office practices and procedures; including recordkeeping and document maintenance.
3. Ability to establish and maintain effective working relationships with associates subordinates representatives of non-profit agencies and the general public.
4. Ability to physically inspect residential units throughout the State of Delaware.
5. One-year experience in document processing which includes reviewing and evaluating records for completeness and conformity with laws rules regulations standards policies and procedures resolve deficiencies interpret information and track and monitor activities.
6. One-year experience in data collection and data entry which includes collecting compiling and maintaining data from multiple sources such as files records databases customers staffor others.
7. A current and valid drivers license is required.

THIS POSITION REQUIRES A CURRENT AND VALID DRIVERS LICENSE AND SUCCESSFUL COMPLETION OF A CRIMINAL BACKGROUND CHECK.

BENEFITS

These include up to 15 vacation days and 15 sick days leave accrual up to 13 paid holidays a year liberal retirement benefits immediate access to paid health short- and long-term disability and life insurance plans and voluntary dental vision and various supplemental benefit options.

APPLICATION PROCEDURES

Applications must be completed by theclosing dateon our (Click onAbout UsEmployment Click Here to View All Current Openings Select job Scroll Down & Click Apply Now.) Contact: e-mail:

DSHA IS AN AFFIRMATIVE ACTION AND EQUAL OPPORTUNITY EMPLOYER.

As an equal opportunity employer DSHA provides an employment environment that supports and encourages the application of all persons without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.

Accommodations are available for applicants with disabilities in all phases of the application and employment process. Please call DSHA at 302.739.4263 or 888.363.8808 with any questions or requests. TTY/ ASCII/ VOICE/ VCO users may utilize the Telecommunications Relay Service (TRS) at 800.676.3777.

DIRECT DEPOSIT OF PAY IS A CONDITION OF EMPLOYMENT. FAILURE TO AGREETO PARTICIPATE IN DIRECT DEPOSIT WILL RESULT IN THE WITHDRAWAL OFOFFER OF EMPLOYMENT. DSHA HAS A LAG PAY SYSTEM.