Business Operations Associate (BPOKPO)
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Job Location:
Monthly Salary:
Posted on:
17-09-2025
Vacancies:
1 Vacancy
Job Summary
Role Objective: Responsible for creating validating and managing order forms/contracts. The role ensures accuracy of customer requirements captured by Field Sales Representatives (FSR) translates them into compliant order forms and facilitates a seamless deal execution process. The DSS collaborates with SMEs QA and sales teams to ensure compliance efficiency and customer satisfaction. Key Responsibilities: Order & Contract Creation Review requirements provided by Field Sales Representatives (FSR) and validate customer account details. Prepare order forms/contracts including order# services availed unique user IDs legal contact information and email IDs. Ensure completeness accuracy and compliance of order data with policies and guidelines. Update internal systems with validated order information. Renewals Management Process renewal cases by validating order forms/contracts. Update Q and other internal tools with accurate renewal information. Deal Structuring & Compliance Ensure orders/contracts align with commercial and legal frameworks. Perform approval vs policy and approval vs contract checks prior to submission. Collaborate with SMEs for order form/contract review and incorporate feedback. Stakeholder Collaboration Provide clarifications to internal stakeholders regarding order details when required. Support escalations by providing accurate order data and documentation. Quality & Process Adherence Follow standard operating procedures (SOPs) for deal creation and documentation. Ensure orders pass through Quality checks and address feedback promptly. Minimize repeat errors through proactive error-proofing of order forms. Maintain high accuracy rates to reduce client-found defects. Skills & Qualifications: Graduate equivalent in commerce/finance background preferred. 1-3 years of experience in deal desk renewals provisioning sales operations order management or contract management. Strong knowledge of order form/contract creation processes. Excellent attention to detail analytical ability and compliance orientation. Strong verbal and written communication skills for cross-team collaboration.
Required Experience:
IC
Key Skills
- Business
- Information Management
- Accounting
- Corporate Risk Management
- Faculty
- Jms
About Company
Inside every Virtusan is a spirit defined by the drive to explore new frontiers, an intellectual curiosity, a need to challenge the status quo, and the inspiration to mind the greater good–all while impacting the bottom line. It all adds up to a culture of innovation.
