Lead Specialist Commercial Operations
Lead Specialist Commercial Operations
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Job Description
Wood Mackenzie is the global data and analytics business for the renewables energy and natural resources industries. Enhanced by technology. Enriched by human an ever-changing world companies and governments need reliable and actionable insight to lead the transition to a sustainable future. Thats why we cover the entire supply chain with unparalleled breadth and depth backed by over 50 years experience. Our team of over 2400 experts operating across 30 global locations are enabling customers decisions through real-time analytics consultancy events and thought leadership. Together we deliver the insight they need to separate risk from opportunity and make confident decisions when it matters most.
Wood Mackenzie Values
- Inclusive we succeed together
- Trusting we choose to trust each other
- Customer committed we put customers at the heart of our decisions
- Future Focused we accelerate change
- Curious we turn knowledge into action
Role Purpose:
To provide admin process and functional support to the consulting team (consulting managers and associates consulting operations) to maximise the time consultants can spend interacting with clients. To maintain and improve operational processes as directed by global consulting leadership in support of client centric activities & processes.
Main Responsibilities:
Providing first-class support to consultants including but not limited to:
Building a high level knowledge of internal systems tools and processes striving for identify and implement continuous improvements to all.
Act as the conduit of information and validation between consulting and internal functions in WoodMac
Managing the process for entry and maintenance of data in companies internal systems ensuring the highest possible level of data accuracy through lead and project lifecycles
Acting as an intermediary for all issues arising during the quote-to-cash process communicating effectively with all parties involved (consultants management ops legal finance etc)
Effectively managing invoicing details payment terms and accuracy in T&Cs of all live projects
Manage revenue generating activities including ensuring timesheets are submitted in a timely manner collecting and analysing information about projects with low revenue burn or projects in overrun providing input to local managements and central operations
Coordinating and supporting review processes (associate project reviews annual associate reviews)
Acting as a first point of contact for new hires supporting their integration into the team and introducing them to relevant processes and systems and where support is provided
Continuously supporting the introduction and implementation of new tools and initiatives
Acting as a natural first point of contact for all questions regarding systems tools and processes
Providing additional ad-hoc support with projects as defined by management and global operations working autonomously to manage processes from opportunity creation to project closure giving direction to other team members as and maintaining communications with all stakeholders
Supporting the organisation of and attending team meetings and events
Requirements:
3-5 yrs experience working with operational/financial/admin procedures
Consulting Business Experience
Knowledge of finance and accounting processes
Professional and confident in engaging client stakeholders
Great organisation skills and prioritisation skills
Good self management and an ability to operate with independence
High level of motivation urgency and desire for efficiency
Attention to detail and data accuracy ability to catch exceptions quickly and resolve
Proficient in Microsoft office suite; specifically Excel Sharepoint and Powerpoint
Ability to analyse problems and recommend solutions
Good numeric analytical skills
Fluent business level command of English if other language is first language
Project management experience preferred
Competency with Salesforce and Oracle preferred but not essential.
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Equal Opportunities
We are an equal opportunities employer. This means we are committed to recruiting the best people regardless of their race colour religion age sex national origin disability or protected veteran status. You can find out more about your rights under the law at
If you are applying for a role and have a physical or mental disability we will support you with your application or through the hiring process.
Required Experience:
IC
Employment Type
Full-Time
