APM Operations Governance Program Manager Senior

APM Operations Governance Program Manager

Hybrid opportunity within Oregon Washington Idaho or Utah

Build a career with purpose. Join our Cause to create a person-focused and economically sustainable health care system.

Who We Are Looking For:

Every day Cambias dedicated team of Network Managers are living our mission to make health care easier and lives better. As a member of the Network Management team our APM Operations Governance Program Manager supports the implementation and sustainment of new Health Plan programs while enhancing existing internal and vendor partnership programs. This role oversees daily operational readiness manages digital products and services and ensures delivery of success metrics while minimizing financial risks and providing strategic program oversight all in service of creating an economically sustainable health care system.

Do you have a passion for operational excellence and driving program success through data-driven insightsDo you thrive in a collaborative environment where you can manage cross-functional partnerships while ensuring service level agreements are met Then this role may be the perfect fit.

What You Bring to Cambia:

Qualifications:

• Operations Program Manager Senior would have a bachelors degree in business or health administration or related field and 8 years of progressive experience in operational/business management project/program management in healthcare healthcare insurance operations or other large complex industries and/or vendor management or equivalent combination of education and experience. Experience managing/leading end-to-end projects/programs including program implementation in a healthcare setting and working with third part service providers is desired.

• Project Management Professional (PMP) certification or equivalent work experience preferred

Skills and Attributes:

• Strong organization and time management skills to plan prioritize and execute several deliverables simultaneously within time constraints

• Deep understanding of operational rigor and best practices with ability to apply methodologies for fact-based efficient operational performance

• Demonstrated experience developing business processes policies and procedures specific to operational and business readiness

• Strong facilitation skills including ability to resolve issues and build consensus among diverse stakeholders

• Proven problem-solving skills with ability to think creatively translate issues to business impact and apply appropriate urgency

• Expert level analytical skills to analyze complex data learn quickly and create actionable recommendations and plans

• Demonstrated project/program management skills to manage large or multiple semi-defined projects with minimal supervision

• Skilled in effectively communicating with executive management and translating business requirements to technical specifications

What You Will Do at Cambia:

• Works with teams or customers to perform deep data driven analysis of business opportunities to surface actionable insights or requirements

• Independently identifies opportunities gaps and process improvements

• Facilitates and drives multiple projects while managing scope risks issues schedule and budget integration with dependent processes

• Assists leadership with problem identification and resolution by researching assessing and analyzing issues to provide recommendations

• Provides process improvement consultation and management for operational solutions including defining customer requirements and system improvements

• Assembles and leads cross-functional teams to address and resolve complex operations incidents or performance issues

• Responsible for project delivery through effective operational planning resource allocation risk mitigation and stakeholder communication

• Develops sustainable vendor performance management strategies including scorecarding SLA monitoring business reviews and continuous improvement activities

The expected hiring range for the APM Operations Governance Program Manager Senior is $100300 - $135700 depending on skills experience education and training; relevant licensure / certifications; and performance history. The bonus target for this position is 15%. The current full salary range for this role is $94000 - $154000. #LI-hybrid

About Cambia

Working at Cambia means being part of a purpose-driven award-winning culture built on trust and innovation anchored in our 100 year history. Our caring and supportive colleagues are some of the best and brightest in the industry innovating together toward sustainable person-focused health care. Whether were helping members lending a hand to a colleague or volunteering in our communities our compassion empathy and team spirit always shine through.

Why Join the Cambia Team

At Cambia you can:

• Work alongside diverse teams building cutting-edge solutions to transform health care.
• Earn a competitive salary and enjoy generous benefits while doing work that changes lives.
• Grow your career with a company committed to helping you succeed.
• Give back to your community by participating in Cambia-supported outreach programs.
• Connect with colleagues who share similar interests and backgrounds through our employee resource groups.

We believe a career at Cambia is more than just a paycheck and your compensation should be too. Our compensation package includes competitive base pay as well as a market-leading 401(k) with a significant company match bonus opportunities and more.

In exchange for helping members live healthy lives we offer benefits that empower you to do the same. Just a few highlights include:

• Medical dental and vision coverage for employees and their eligible family members including mental health benefits.
• Annual employer contribution to a health savings account.
• Generous paid time off varying by role and tenure in addition to 10 company-paid holidays.
• Market-leading retirement plan including a company match on employee 401(k) contributions with a potential discretionary contribution based on company performance (no vesting period).
• Up to 12 weeks of paid parental time off (eligibility requires 12 months of continuous service with Cambia immediately preceding leave).
• Award-winning wellness programs that reward you for participation.
• Employee Assistance Fund for those in need.
• Commute and parking benefits.

Learn more about our benefits.

We are happy to offer work from home options for most of our roles. To take advantage of this flexible option we require employees to have a wired internet connection that is not satellite or cellular and internet service with a minimum upload speed of 5Mb and a minimum download speed of 10 Mb.