Job Summary
The System Administrator will work along other IT staff members to maintain and administer our companys networked system of computers. The System Administrators main responsibilities include troubleshooting and administration of hardware software and networking issues as well as ensuring that all computing operations run with optimal performance stability and security.
Key Responsibilities / Duties
- Job Duties and amp; Responsibilities:
- Support and maintenance of VMWare ESX technologies
- Windows Server ()
- Good understanding and working knowledge of Veeam Backup and Replication
- Core Server infrastructure (DNS DHCP SMTP SNMP etc.)
- Strong experience with all aspects of Active Directory and its management
- Maintenance of directory structures rights security software and files services
- Maintains domain user account information including rights security and system groups.
- Maintaining and troubleshooting servers computers printers
- Support internal 3cx voip systems administer end user changes and features. Troubleshoot functional aspects of the phone system through the admin console and other methods available.
- TCP/IP Networking
- Server Optimization and Hardening
- Working knowledge of SAN technology
- Manage IT system infrastructure and any processes related to these systems
- Provide support to IT systems including day-to-day operations monitoring and problem resolution for all client/server/storage devices mobile devices etc.
- Implement troubleshoot and perform data backups and disaster recovery operations.
- Assists all personnel with presentation/conference equipment and programs
- Resolve a wide range of system issues troubleshooting software hardware diagnosis of network issues and addressing trouble tickets and service tasks across all tiered levels.
- Ensures that system improvements are successfully implemented and monitored to increase efficiency
- Identify bottlenecks which will occur due to growth trends in application usage or preexisting to the environment to mitigate any possible disruptions to the Production environment and users.
- Able to identify root cause and determine short and long term resolutions
- Plans writes and maintains documentation pertaining to systems operation and end user documentation.
- Maintains inventories of hardware software forms etc.
- Assists in training new employees to the level required for optimum job performance and provides refresher training for existing employees as needed.
- Support IT Helpdesk escalated tickets
- Getting inbound calls when its needed
- Working after normal business hours for planned downtime or emergencies
- Any other duties as requested
Required Skills and amp; Qualifications
- Problem Solving and Resourcefulness
- Multi-tasking and Quality
- Technical Aptitude
- Ability to support and explain reasoning for decisions and include appropriate people in decision making process
- Patient and professional demeanor with a can-do attitude.
- Personal Integrity
- Strong interpersonal and organizational skills required
- Availability outside of working hours to resolve emergency issues promptly.
- Scripting languages (powershell) (highly recommended)
- Experience working with network administrator tools (WinSCP Putty Wireshark)
- Quick learner
- Provide high-level support and amp; quality service to end-users
- Highly motivated individual with strong analytical problem solving communication and interpersonal skills are required.
- Able to demonstrate ability to solve complex server issues by analyzing variables and applying appropriate solutions learned through experience and proficiency in understanding the job.
- Ability to work independently as well as part of a team
- Must maintain strictest level of confidentiality (position is involved with extremely sensitive information including payroll human resource records and other personnel and financial materials)
- Inspires motivates and guides others toward goal accomplishment
- Consistently encourages develops sustains and rewards cooperative working relationships.