Client Projects Analyst
Client Projects Analyst
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
We are looking for a Clients Project Analyst to support the growth and retention of Legal & Generals DC business by providing a comprehensive service to the Client Projects Team Business Development Team Client Relationship Teams and agreed clients using effective project management methodology organisation and communication approaches.
What youll be doing:
- Leading and managing small to medium-sized low-complexity client projects producing appropriate documentation that demonstrates active project management
- Coordinating relevant teams by arranging project meetings preparing agendas facilitating discussions documenting actions and taking the lead for agreed clients
- Supporting the transfer process by assisting clients in moving assets into Legal & General DC workplace products
- Assisting senior team members with new business opportunities during tender beauty parade and site visit stages by producing opportunity-specific project documentation
- Collaborating with senior members of the Client Projects team on larger more complex client projects contributing to project plans meeting notes and other documentation while using the experience for personal development
- Maintaining effective communication with all parties involved in the implementation both external and internal to Legal & General according to agreed roles and responsibilities which may include supporting and updating internal and external project plans
- Reviewing and maintaining project plans transition process maps and other project management templates to enhance quality and efficiency while keeping divisional MI for agreed projects up to date in real time via Salesforce
- Conducting Post Implementation Reviews with agreed clients collecting and sharing feedback appropriately to improve future approaches and support testimonial use and facilitating lessons learned sessions with all involved parties as needed
Qualifications :
Who were looking for:
- Knowledge or understanding of workplace pension product solutions and marketplace
- Demonstrable communication skills the ability to articulate and convey information in a clear and compelling manner in writing and in person
- Experience dealing with external clients
- Excellent Microsoft Office Skills
- Understanding of project management process preferably with some project management experience
- Confident willing to take initiative and be a team player
- Ability to build good working relationships with professionals across the business internally and externally
- Highly organized. Able to deal with multiple tasks at the same time with an excellent attention to detail
Whatever your role we reward performance and behaviour with a package that looks after all the things that are important to you. Here are some of the benefits we offer:
- The opportunity to participate in our annual performance -related bonus plan and valuable share schemes
- Generous pension contribution
- Life assurance
- Healthcare Plan (permanent employees only)
- At least 25 days holiday plus public holidays 26 days after 2 years service. Theres also the option to buy and sell holiday
- Competitive family leave
- Participate in our electric car scheme which offers employees the option to hire a brand-new electric car through tax efficient salary sacrifice (permanent employees only)
- There are the many discounts we offer both for our own products and at a range of high street stores and online
- In 2023 some of our workspaces were redesigned. Our offices are great spaces to connect and collaborate and have your wellbeing at the heart
Additional Information :
At L&G we believe its possible to generate positive returns today while helping to build a better future for all.
If you join us youll be part of a welcoming inclusive culture with opportunities to collaborate with people of diverse backgrounds views and experiences. Guided by leaders with integrity who care about your future and wellbeing. Empowered through initiatives which support people to develop their careers and excel.
We care passionately about outcomes rather than attendance and are therefore open to discussing all kinds of flexible working options including part-time term-time and job shares. Although some roles have limited flexibility due to customer demand we accommodate requests when we can.
It doesnt matter if you dont meet every single criterion in this advert. Instead think about what you excel at and what else you can bring in terms of strengths potential and connection to our purpose.
Remote Work :
Yes
Employment Type :
Full-time
Employment Type
Remote
Company Industry
Key Skills
- Customer Service
- Client Expectations
- Client Requirements
- Client Support
- Action Plans
- Issue Resolution
- Account Management
- Client Relationships
- Service Delivery
- Client Service
- Client Satisfaction
- Client Management
- Procedures
- Service Level Agreements
- New Clients
