Client Success Leader

Nottingham - UK

Monthly Salary: Not Disclosed

Posted on: 1 hour ago

Vacancies: 1 Vacancy

Job Summary

Are you a customer service professional ready to take your skills in a new direction If you have been supporting customers clients or teams toward better outcomes and now want a role with more freedom purpose and flexibility this could be the shift you are looking for. We collaborate with a global personal development and online education company delivering premium online courses and live virtual events. Using structured digital systems and a simple CRM you will introduce people to personal development programmes and provide high quality customer service and client support as they work toward meaningful results. The role is performance oriented with defined targets and outcome based remuneration ideal for experienced customer service call centre or contact centre professionals seeking a remote career path.

Your contribution

Connect with people interested in personal and professional growth providing warm solution focused customer service

Respond to enquiries via phone email and online channels with clear professional communication

Share structured online learning programmes and resources with prospective customers and existing clients

Use simple digital tools and CRM systems to follow up manage leads and track outcomes

Work independently with onboarding and ongoing support

Create consistent results through focus clarity and purposeful action

What you will gain

Remote role with genuine lifestyle flexibility while working from home in the UK

Income aligned to outcomes with clear simple processes

Step by step onboarding customer service training and ongoing resources

No cold calling and no high pressure sales

Access to global personal development content coaching and live online events

Who it suits

Backgrounds in customer service customer service team leader roles call centre or contact centre customer success hospitality retail management client services sales support or account management

Clear communicators confident with Zoom or Teams diary management email and CRM systems

Self directed organised professionals who enjoy helping customers resolving enquiries and working to defined targets

Not the right fit if

You require visa sponsorship or are studying full time

You prefer fixed hourly employment rather than outcome based work

Engagement

Remote role with outcome based pay linked to defined results. You must have the right to work in the United Kingdom

Next steps

Shortlisted applicants will be contacted by phone email and text.