Partner Support Specialist HPI Content Support
Partner Support Specialist HPI Content Support
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Job Description
Position: Partner Support Specialist HPI Content Support
Languages Required: German English
Start Date: ASAP
Location: Barcelona Remote
Salary & Benefits:
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Base Salary: 20000 gross/year
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Bonus: Up to 3000 gross/year
Company: HPI
Job Description:
We are seeking a motivated Partner Support Specialist to join the HPI Content Support team. The successful candidate will be fluent in German and English and will provide assistance to partners ensuring smooth operations and excellent collaboration in a remote setup from Barcelona.
Key Responsibilities:
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Support partners with inquiries and provide accurate information.
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Ensure smooth execution of partner content processes.
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Collaborate with cross-functional teams to resolve issues.
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Maintain detailed records of partner interactions.
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Proactively identify opportunities to improve partner satisfaction.
Qualifications:
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Fluency in German and English (mandatory).
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Previous experience in partner support customer service or similar roles.
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Strong communication and organizational skills.
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Ability to work effectively in a remote environment.
Benefits:
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Competitive base salary plus annual performance bonus.
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Fully remote role based in Barcelona.
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Opportunity to grow within a global technology company.
Employment Type
Full Time
