Shipping Warehouse Operations Specialist
Shipping Warehouse Operations Specialist
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Job Description
About us
Pro Coffee Gear is a rapidly growing commercial equipment sales and service business based in Austin Texas. We create exceptional buying experiences for our clients and seek to constantly innovate. Our team is committed and resourceful. We are looking forward to having you grow with us!
Job Overview
We are seeking dedicated individuals to join our Warehouse Operations team. This role is crucial in ensuring the efficient management of warehouse activities manage our fulfillment operations and ensure seamless order processing from warehouse to customer delivery.
Key Responsibilities
Order Fulfillment & Shipping
- Execute daily pick pack and ship operations with accuracy and speed to meet delivery commitments.
- Coordinate with carriers for pickup scheduling tracking and delivery optimization.
- Process orders using warehouse management systems and maintain shipment documentation.
Inventory Management
- Conduct cycle counts and maintain inventory accuracy across all SKUs.
- Manage receiving put-away and stock organization to optimize warehouse flow.
- Monitor stock levels and coordinate with procurement on replenishment needs.
Quality & Safety
- Ensure all outbound shipments meet quality standards and packaging requirements.
- Maintain safe warehouse operations following OSHA guidelines and company protocols.
- Identify and resolve operational inefficiencies or process bottlenecks.
Returns & Customer Support
- Process returns exchanges and damaged goods according to company policies.
- Coordinate with customer service on order status and shipping inquiries.
Qualifications
- Minimum 2 years warehouse or fulfillment experience.
- Proficiency with warehouse management systems and shipping software.
- Forklift certification preferred.
- Strong attention to detail and ability to work in a fast-paced environment.
More about us
Pro Coffee Gear is a rapidly growing coffee equipment e-commerce company based on our 20-acre ranch in Austin Texas. We aim to make it easy for our clients to equip their business or hobby with high-quality coffee equipment while spending less. On the client side we do this by pairing delightful online purchase experiences with expert 1-1 consultations. On the operations side weve built deep experience across the equipment spectrum and a proprietary process for refurbishing espresso machines. We dont simply move boxes. We aspire to be the foremost technical experts in coffee equipment and to leverage that expertise to help our clients succeed in the long term. We support this mission with continual training outstanding after-sales support and one of the largest equipment and parts selections in the country. Were looking forward to having you grow with us!
Our Culture
Our warehouse team has a relaxed but professional culture. We work hard but enjoy and have fun at work. Were also a curious bunch who are fascinated by different coffee-making equipment their nuances across brands and how they make coffee. We also genuinely enjoy coffee and the process of helping our clients make it. On the operational side we take pride in delivering high-quality products and identifying any potential issue a client might face before it happens. We are honest and ruthless about finding the root causes of problems when they occur and revise our system design to minimize the chance that they will happen again. If something doesnt go according to plan we unpack what happened and learn from it - no matter how small the issue may be. We embrace problems as learning opportunities we can use to grow. We strive to disassociate the person from the problem which helps us be high performers without the stress typically associated with making a mistake. Because we observe and debug small problems that come up before they become big problems we rarely encounter after-sales issues. We embrace the small stresses associated with proactively avoiding major issues. This helps us avoid time-consuming and emotionally laborious firefighting exercises. It also allows us to be generous with our time when things dont go as planned.
Benefits:
- Opportunities for career growth and advancement within a rapidly expanding company.
- Goal-oriented work culture providing autonomy and opportunities for personal and professional development.
- Take part in an international team!
At Pro Coffee Gear we believe in the strength of diversity and equal opportunities for all employees and applicants without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.
Employment Type
Full Time
