Director of TRIO Student Support Services
Director of TRIO Student Support Services
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Job Description
Current Employees: If you are currently employed at any of the Universities of Wisconsin log in to Workday to apply through the internal application process.
Position Title:
Director of TRIO Student Support ServicesJob Category:
Academic StaffEmployment Type:
RegularJob Profile:
Administrative ManagerJob Duties:
POSITION SUMMARY:
UW-River Falls seeks an Administrative Manager position; working title: Director of TRIO Student Support Services. This position reports to the Director of Student Success.
Responsibilities include but are not limited to directing a federal grant program and overseeing the comprehensive provision of services to eligible student participants. These services encompass advising counseling tutoring leadership development and various educational experiences all aimed at enhancing student retention through graduation. This role involves supervising staff and student employees managing program data preparing the annual report and administering the annual budget in strict adherence to federal grant guidelines and both University of Wisconsin-River Falls and Universities of Wisconsin System policies and procedures.
Due to the grant funding contingency this academic staff appointment will be reviewed annually and is not eligible for rolling horizon contracts. The current five-year grant began in 2025.
RESPONSIBILITIES
Administer the TRIO SSS program
Exercise supervisory authority including hiring training supervising evaluating conduct and performance discharging assigning rewarding disciplining and/or approving hours worked of at least 2.0 FTE or equivalent employees.
Schedule logistics and secure resources for program activities to ensure optimum efficiency and compliance with appropriate policies procedures and specifications.
Develop and monitor program budget and approve program expenditures.
Implement and revise SSS policies and procedures including recruiting and selecting students programs and services administrative procedures budget and evaluation.
Identify workflow needs contribute to the development of strategic and operational solutions allocate resources and implement new or revised operational policies and procedures
Represent the program to university leadership Department of Education (ED) and other outside agencies university and wider UW System community
Prepare and submit an Annual Performance Report to ED.
Lead the development and preparation of periodic reports and financial statements and records progress status or other special reports for leadership or external agencies.
Contribute to the preparation of proposals for funding and/or funding continuation from outside sponsors.
Serve on relevant committees and in meetings and communications with faculty and staff.
Collaborate with UWRFs Upward Bound Falcon Links and Aspire Programs.
Provide advising and overall support to program participants
Implement strategies to support students at academic risk who are first generation low-income and disabled.
Serve as Academic Adviser to 10% of SSS scholars.
Assess and evaluate the SSS programs effectiveness (formative and summative)
Plan implement execute and evaluate existing strategies and objectives for the program and make recommendations to Division leadership for program or function enhancement.
Modify programs as needed to meet objectives.
Engage in professional development and ensure SSS staff does as well.
Other duties as assigned.
Key Job Responsibilities:
- Exercises supervisory authority including hiring transferring suspending promoting managing conduct and performance discharging assigning rewarding disciplining and/or approving hours worked of at least 2.0 full-time equivalent (FTE) employees
- Develops and audits the budget
- Serves as the liaison by collaborating with internal and external stakeholder groups and providing organizational information
- Directs strategic planning initiatives and establishes objectives to ensure appropriate use of financial administrative and staffing resources and alignment with the strategic plan
- Develops operating policies and procedures to comply with regulations institutional policies and objectives
Department: Student Support Services
Required Qualifications
At least three years of experience in higher education with experience and knowledge of student assessment related to academic achievement.
At least two years of experience as a supervisor of at least one full-time person.
Direct the development implementation and management of the programs annual operating budget ensuring alignment with program objectives and financial sustainability.
Significant experience working with students at academic risk who are first generation low-income or disabled.
Experience in designing managing or implementing support services for students described above.
Demonstrated ability to effectively communicate with students staff and faculty.
Preferred Qualifications:
Prior experience with TRIO programs or other grant-funded programs.
Demonstrated awareness of and sensitivity to other underserved student groups.
Experience supervising professional staff.
Demonstrated leadership abilities.
Grant writing experience.
Education:
Masters degree in appropriate field such as Education Counseling Higher Education or related field.
How to Apply:
Applicants are required to apply online. UWRF will not consider paper emailed or faxed applications. Applicants are required to provide:
Resume
Letter of interest specifying qualifications and experience (cover letter)
Deadline to Apply: Initial review of applications will begin upon receipt. For full consideration applicants should submit all required materials on or before September 21 2025.
Employees receive excellent benefits including exceptionally low-cost comprehensive health dental and vision benefits; employer match of Wisconsin Retirement System contributions of 6.95%; an attractive amount of paid leave per year in addition to paid sick leave. To learn more about our benefits go to
Falls does not offer H-1B or other work authorization visa sponsorship for this position. Candidates must be legally authorized to work in the United States at the time of hire and maintain work authorization throughout the employment term. If you have questions regarding this please contact Human Resources at .
Contact Information:
Inquiries should be addressed to:
Jordan Cantele
Search Chair
Confidentiality of Applicant Materials
The Universities of Wisconsin will not reveal the identities of applicants who request confidentiality in writing except that the identity of the final candidates may be released. See Wis. Stat. sec. 19.36(7).
Title IX Notice
As required by Title IX and federal regulations UW-River Falls does not discriminate on the basis of sex in its education programs or activities including in admission and employment. Questions about the application of Title IX may be referred to UWRFs Title IX Coordinator at; the Department of Educations Office for Civil Rights; or both. For more information please see Background Check and Reference Check Policy Employment will require a criminal background check. It will also require you your most recent employer and all previous Universities of Wisconsin institutions and State of Wisconsin agency employers from the past seven (7) years to answer questions regarding sexual violence and sexual harassment per Universities of Wisconsin Administrative Policy 1275. The Annual Security and Fire Safety Report which includes statistics about reported crimes and information about campus security policies can be viewed at call University Police at for a paper copy. UW-River Falls provides reasonable accommodations for applicants and employees with disabilities. Employment opportunities will not be denied because of the need to make reasonable accommodations for a qualified individual with a disability. If you need assistance or an accommodation in applying because of a disability contact or . The University is committed to academic freedom and freedom of expression and provides all members of the University community the broadest possible latitude to explore ideas and to speak write listen challenge and learn pursuant to Regent Policy Document 4-21 Commitment to Academic Freedom and Freedom of Expression. EEO StatementAnnual Security and Fire Safety Report (Clery Act)
Reasonable Accommodations
Academic Freedom & Freedom of Expression
Qualified applicants will receive consideration for employment without regard to color religion sex sexual orientation gender identity national origin age pregnancy disability status as a protected veteran or other bases as defined by federal regulations and UW System policies. We are committed to building a workforce that represents a variety of backgrounds perspectives and skills and encourage all qualified individuals to apply.
Required Experience:
Director
Employment Type
Full-Time
