Student Services Coordinator SON

Department:

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Position Title:

Job Family Group:

Job Description Summary:

Job Description:

Key Roles and Responsibilities

Front Office Coordination & Student Engagement (25%)

• Serve as the first point of contact for students faculty and visitors providing professional and welcoming service.

• Respond to inquiries via phone email and in-person ensuring accurate information and warm handoffs.

• Maintain current knowledge of academic programs and student services to effectively triage and resolve inquiries.

• Coordinate scheduling student meetings for the Associate Dean and academic advisors.

• Oversee student-facing services such as locker assignments scrub checkouts and general front office presentation.

Office Operations & Records Management (25%)

• Manage student records and digital filing systems ensuring accuracy confidentiality and annual updates.

• Maintain and update the Student Affairs SharePoint site and weekly student communications.

• Assist with policy updates including the student handbook and website content.

• Ensure accessibility compliance across digital platforms and documents.

• Provide clerical support including inventory management mail handling copying and data entry.

• Take meeting minutes and support committee documentation as needed.

• Serve as support contact for Registrar for transcript verifications and updating student name changes.

Admissions and Compliance Management and Support (25%)

• Assist with transcript evaluations and serve as an application reader during admissions cycles.

• Manage consortium agreements for community college partnerships.

• Oversee onboarding and compliance tracking for graduate students including background checks certifications and licensure. Manage student holds related to compliance.

• Administer color blindness screenings and support compliance for undergraduate students as needed.

• Support scholarship processes through data management and student communication.

Administrative and Project Coordination (25%)

• Provide logistics support for major student events such as New Student Orientation and Student Recognition Ceremony.

• Manage event registrations room reservations catering signage and materials

• Support campus tours student ambassador scheduling and visitor coordination.

• Assist with special projects and initiatives assigned by the Dean or Associate Dean.

This job description is not designed to cover or contain a comprehensive listing of activities duties or responsibilities that are required of the employee for this job. It is only a summary of the typical functions of the job not an exhaustive list of all possible job responsibilities tasks duties and assignments. Furthermore job duties responsibilities and activities may change at any time with or without notice.

Required Qualifications

Work Experience:

• 4 yearsof experience in administrative support student services or office can substitute on a year for year basis.

• Experience with Microsoft Office Suite

Preferred Qualifications

Education:

• Bachelors degree in a related field

Work Experience:

• 2 years of experience working in a higher education or healthcare academic setting.

• 1 year of experience working with student compliance systems such as Validity or Clinical Student

• 1 year of experience working with SLATE Application tool

Skills

• Organizational and time management skills

• Written and verbal communication skills

Required Documents

Resume

Cover Letter

Comprehensive Benefits Package: