Meter Reader

Seattle Public Utilities (SPU) is seeking a dedicated and detail-oriented Meter Reader to join our team in supporting essential utility services for the greater Seattle community. As a Meter Reader you will play a critical role in ensuring accurate billing for over 180000 customer accounts by collecting precise water and sewer meter readings across residential and commercial properties throughout the city.

This position offers the opportunity to work independently in the field while serving as a frontline representative of SPU directly contributing to customer satisfaction and operational excellence. Youll be responsible for maintaining efficient reading routes identifying potential service issues and providing excellent customer service as you help keep Seattles utility infrastructure running smoothly.

About Seattle Public Utilities: Seattle Public Utilities (SPU) is a community-centered utility that delivers vital services to Seattle residents and businesses including drinking water drainage and wastewater and garbage/recycling/compost. SPU also provides drinking water for 1.5 million customers in the region. SPUs work includes system maintenance and improvements and keeping Seattle clean. Over 1400 SPU employees work with our community to provide affordable and equitable stewardship of our water and waste resources for future generations.

For more information about Seattle Public Utilities (SPU) checkout the:

• SPU Website
• Strategic Business Plan

• Family-friendly and multicultural work environment
• Generous benefits package
• Free public transportation options
• City pension plan with employer/employee contributions
• Growth potential and advancement opportunities

• Accurate Meter Reading & Data Management: Complete daily assigned residential and commercial meter reading routes using handheld electronic devices demonstrating precision and attention to detail to ensure accurate utility billing for SPUs 180000 customer accounts.
• Vehicle Operation & Route Management: Drive city-issued or personal vehicles to assigned locations across various traffic and weather conditions utilizing time management skills and route optimization to maximize efficiency and meet daily reading deadlines.
• Customer Service & Communication: Serve as a frontline ambassador by providing clear communication to customers about access issues potential leaks and service concerns while maintaining professionalism and representing SPU positively in all interactions.
• Safety & Hazard Identification: Work safely in potentially hazardous environments including construction areas dark basements and remote locations while identifying and reporting unsafe conditions meter defects and access problems to protect public and employee safety.
• Physical Performance & Endurance: Walk up to 5 miles daily in all weather conditions perform minor maintenance on meter boxes including clearing obstructions lift up to 50 pounds and demonstrate physical stamina for crawling climbing and standing for extended periods.
• Problem-Solving & Independent Work: Work autonomously with minimal supervision to troubleshoot access issues conduct follow-up reads for exception routes and make sound decisions when encountering unreadable meters vacant premises or unusual customer situations.
• Technology & Documentation: Operate electronic meter reading devices effectively navigate using maps and GPS systems maintain accurate field notes and data entry and ensure proper documentation to avoid billing errors and support follow-up actions.
• Route Optimization & Training Support: Sequence new meters update routing instructions resequencing existing routes for efficiency and assist in training new meter readers on route familiarization equipment use and proper documentation procedures.

Licensing Certifications and Other Requirements:

• Must possess a valid Washington State Driver License at time of hire.
• Clean driving record required (complete driving record will be reviewed during selection process).
• Must be willing to occasionally use personal vehicle for job-related travel.

Working Environment/Physical Demands

• Walk up to 5 miles per day 5 days per week.
• Work independently in potentially hazardous environments such as near high voltage equipment construction areas dark basements remote areas or industrial compounds.
• Crawl climb or stand for extended periods of time.
• Work outdoors in inclement weather and in all kinds of terrain.
• Lift up to 50 pounds.

Desired Qualifications:

• Field experience in water plumbing parks and or meter reading.
• Prior work experience reading utility-related meter.
• Knowledge of local geography map reading reading/interpreting directions Seattle addresses and street locations.
• Ability to present a positive image as representative of City.
• Establish and maintain effective working relationship with the public and fellow employees.
• Good attendance and punctuality.

Benefits:The City of Seattle offers a comprehensive benefits package including vacation holiday and sick leave as well as medical dental vision life and long-term disability insurance for employees and their dependents.More information about employee benefits is available on the Citys website at: may apply:The City of Seattle encourages people of all backgrounds to apply including people of color immigrants refugees women LGBTQ people with disabilities veterans and those with diverse life experience. This position is open to all qualified candidates that meet the minimum qualifications. The City of Seattle values diverse perspectives and life experiences. Applicants will be considered regardless of race color creed national origin ancestry sex marital status disability religious or political affiliation age sexual orientation or gender identity.

If you have any questions please contact Erika Monroe at.

Learn more about Seattle Public Utilities at our web page