Infrastructure Engineer
Infrastructure Engineer
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$ 95000 - 105000
1 Vacancy
Job Description
ABOUT US:
At HUB International we are a team of entrepreneurs. We believe in protecting and supporting the aspirations of individuals families and businesses. We help our clients evaluate their risks and develop solutions tailored to their needs. We believe in empowering our employees to learn grow and make a difference. Our structure enables our teams to maintain their own unique regional culture while leveraging support and resources from our corporate centers of excellence.
HUB is one of the largest global insurance and employee benefits broker providing a boundaryless array of business insurance employee benefits risk services personal insurance retirement and private wealth management products and services. With over $5 billion in revenue and almost 20000 employees in 600 offices throughout North America HUB has grown substantially in part due to our industry leading success in mergers and acquisitions.
Summary
The Infrastructure Engineer is responsible for design delivery quality and continual improvement of infrastructure solutions for M&A from initial onboarding through complete integration. The role reports to the Manager of Infrastructure Engineering and functions as a member of the Technology Integration Delivery team within M&A Integration. This role is responsible for timeliness and quality of infrastructure integration activities. The successful candidate will have broad general IT knowledge to be able to rapidly assess new acquisition IT environments and contribute to the integration planning along with a dedicated team of business and technical experts.
Key Responsibilities
Infrastructure Conversion
- Assess/document new acquisition IT environment to determine general workstation/server/network design in support of planning for multiple simultaneous integration projects.
- Deploy/Manage data transfer solution (GoodSync/BitTitan/Sharegate) in advance of IT integration
- Support on-site integration team with expert general IT and migration knowledge to inform them of user experience migration challenges and pitfalls
- Analyze source and to-be IT environments and develop technical plan in accordance with HUB standard practices around virtual applications Citrix desktops and AD/Group Policy
- Perform email migrations archive re-hydrations update mail records (e.g. TXT MX SPF) configure EOP Mimecast for migrated domains troubleshoot mail flow post-migration
- Deploy standardized virtual servers for new acquisitions as needed from AWS Azure and Data Center VMWare platform
- Documenting all migration steps performed via the M&A Tracking sheet licensing etc
- Implement solutions aligned with HUB Enterprise standards by leveraging AWS Citrix Office 365/Teams Windows10 OneDrive SharePoint Avaya InContact PrinterLogic Exchange On-Premise MIM and Active Directory solutions
- Assist with post-infrastructure conversion support efforts addressing and eliminating issues and facilitating Service Introduction to the IT Service Management Team
Quality and Documentation
- Ensure delivery quality and continual improvement of the infrastructure integration process
- Maintain integration standards across network circuits telephony desktop computing printers collaboration tools email Citrix and cloud
- Ensure integration solutions are properly documented and maintained in a content management repository
- Catalog classify and inventory application dependencies according to repeatable methodologies
Team Leadership and Management:
- Demonstrate Operations and Technology Leadership Behaviors (one team build trust customer driven future focused innovate daily and be curious) in all actions and ways of working and coach their organization on the behaviors
- Fulfill additional duties as required
Key Success Measurements
- Executing successful integration projects across the entire M&A portfolio
- Completing conversion activities within the timelines set forth at the beginning of the integration process
Qualifications
- Well-grounded in technology and has a solid understanding of infrastructure conversions specific experience includes:
- 3 years of experience in technology delivery execution roles with emphasis on infrastructure integration projects
- Experience working in a matrixed environment designing and delivering solutions for complex people technology and process integration programs
- Working knowledge with the following technology domains: network/telecom email/messaging Windows desktop Citrix desktop Exchange On-Premise O365 and cloud (AWS preferred)
- Experience with Windows Server Operating SystemsActive Directory Standard protocols including DNS SMTP NTP NetBIOS SMB/CIFS RPC HTTP and SSL
- Deep PowerShell experience; experience with other scripting/coding languages (e.g. PERL C# .NET) a plus
- MS SQL Server database experience is a plus
- Familiarity of common change control processes
- Microsoft Teams User Administration
- Knowledge of AWS Azure ADFS and Office 365 technologies
- Detail oriented with strong organization skills
- Excellent communication skills (both written and verbal)
- Authorized to work in the United States Canada and Puerto Rico
- Ability to work off hours
Required Competencies
Strategic Orientation
- Understands the business context in which solutions are being developed and designed
- Ability to clearly articulate the solution needs in context of the business environment demonstrating a bigger picture perspective
Results Orientation
- Optimizes contribution and results versus settling for what is simply most practical cost-effective or easiest to execute
- Sets time-bound objectives and activities and eliminates barriers in an organized structured and diligent manner
Team Leadership
- Acknowledges and considers different backgrounds and working styles tailoring style as appropriate
- Offers an improved way of delivering value when appropriate
- Has the passion for the mandate that is contagious with other team members while also promoting the highest standards of ethics and compliance
Collaboration and Influencing
- Builds trust and confidence with team members to influence decisions as appropriate
- Builds meaningful relationships with team members and across functions within the organization
- Communicates complex ideas and open to ideas from others
- Uses a sound decision-making process and ability to influence through strong interpersonal skills underlined by superior judgment
Although hybrid to a local HUB office is desirable we are open to remote candidates.
JOIN OUR TEAM
Do you believe in the power of innovation collaboration and transformationDo you thrive in a supportive and client focused work environmentAre you looking for an opportunity to help build and drive change in a rapidly growing and evolving organizationWhen you join HUB International you will be part of a community of learners and doers focused on our Core Values: entrepreneurship teamwork integrity accountability and service.
Disclosure required under applicable law in California Colorado Illinois Maryland Minnesota New York New Jersey and Washington states: The expected salary range for this position is $95000 to $105000 and will be impacted by factors such as the successful candidates skills experience and working location as well as the specific positions business line scope and level. If you believe that your qualifications and experience surpass the minimum requirements for this role we encourage you to submit your application. By doing so we will be able to keep your application on file for consideration for potential future positions within our organization. HUB International is proud to offer comprehensive benefit and total compensation packages which could include health/dental/vision/life/disability insurance FSA HSA and 401(k) accounts paid-time-off benefits such as vacation sick and personal days and eligible bonuses equity and commissions for some positions.
Department Information TechnologyRequired Experience: 2-5 years of relevant experienceRequired Travel: NegligibleRequired Education: Bachelors degree (4-year degree)HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity national origin religion age color sex sexual orientation gender identity disability or veterans status or any other characteristic protected by local state or federal laws rules or regulations.
We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process please contact the recruiting team. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.
Employment Type
Full-Time
