CRM & WhatsApp Marketing Specialist

Delhi - India

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

JOB DESCRIPTION

Were hiring a CRM & WhatsApp Marketing Specialist to manage and optimize customer engagement using Zoho CRM and WhatsApp Marketing. Youll be responsible for setting up and executing automated campaigns managing CRM workflows and driving communication strategies across email and messaging platforms.

Key Responsibilities:

Manage configure and maintain CRM platforms Zoho/Whatsapp Marketing.)
Create and execute targeted email marketing campaigns for lead nurturing promotions and customer engagement
Collaborate with sales and marketing teams to align CRM strategies with business goals
Ensure data accuracy hygiene and compliance with GDPR or other relevant regulations
Monitor KPIs such as open rates CTR conversion rates and customer retention metrics
Generate reports and provide actionable insights to improve campaign effectiveness and CRM performance

Skills & Qualifications:

Proven experience with CRM/Zoho CRM/Whatsapp Marketing(minimum 12 years)
Understanding of marketing automation customer segmentation and lifecycle marketing
Strong analytical skills and attention to detail
Familiarity with CRM API integrations and third-party plugins is a plus
Excellent communication and organizational skills

JOB DESCRIPTIONWere hiring a CRM & WhatsApp Marketing Specialist to manage and optimize customer engagement using Zoho CRM and WhatsApp Marketing. Youll be responsible for setting up and executing automated campaigns managing CRM workflows and driving communication strategies across email and messag...