Payments Commercial Card Relationship Manager - Vice President
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Job Location:
Brooklyn, NY - USA
Monthly Salary:
$ 142500 - 200000
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Join the Commercial Card team!
As a Relationship Manager within Commercial Card you will oversee a portfolio of Global Corporate Bank Commercial Card clients each with annual spend exceeding $20 million. Your primary objectives will be to drive growth and expansion through strategic payables solutions cross-sell products and ensure account this role you will build and maintain strong relationships with both your clients and internal partners to achieve growth targets retain accounts and promptly resolve product or service issues. You will be responsible for maintaining high levels of customer satisfaction by engaging in regular meaningful communication conducting informative bi-annual or annual account reviews sharing best practices collaborating with service and operations teams to address concerns and leading structured revenue-generating optimization initiatives.
Job Responsibilities
- Develop and execute client expansion and retention strategies proactively.
- Focus on overall client experience and scorecard objectives; exceed satisfaction and profitability objectives.
- Lead solution development efforts within the portfolio to best address client needs while coordinating the involvement of all necessary internal company stakeholders.
- Build strong internal partnerships and alignment with Commercial and Investment Bank Global Corporate Bankers and Treasury Services (TS).
- Demonstrate in-depth knowledge of commercial card payment products and understand the market landscape.
- Serve as a commercial card Subject Matter Expert and become a Trusted Advisor for clients and LOB partners
Required qualifications capabilities and skills
- Bachelors degree and/or 5 years of experience in Payments Treasury or Commercial Card
- In-depth product knowledge of Payables solutions including Commercial Card
- Proven client ownership and trusted advisor relationship building skills
- Demonstrable track record evidencing an exceptional client experience with measurable results and the ability to proactively build relationships and trust with clients.
- Experience in managing multiple clients with competing priorities and deadlines
- Excellent presentation and communication skills including experience presenting to C-Level executives
- Excellent negotiating skills
- Proven ability to innovate problem solve and develop customized solutions to solve client issues and challenges
- Highly proficient in Microsoft Suite (Outlook PowerPoint Excel) Salesforce and Video Conferencing
- Proven ability to innovate problem solve and develop customized solutions to client issues and challenges
- Effective team player with a strategic mindset able to assess how actions affect subsequent processes and outcomes
Preferred qualifications capabilities and skills
- Possess accounting and finance knowledge understanding of client accounting systems and ERPs; workings of sFTP and API
Required Experience:
Chief
Key Skills
- Change Management
- Financial Services
- Growing Experience
- Managed Care
- Management Experience
- Analysis Skills
- Senior Leadership
- Performance Management
- Process Management
- Leadership Experience
- negotiation
- Analytics
About Company
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans ov ... View more
