Sr Operations Specialist, Operations / Manager, Operations
Sr Operations Specialist, Operations / Manager, Operations
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Job Description
About the Role:
Grade Level (for internal use):
10Duties & accountabilities
- Understand clients regulatory outreach requirements assist in designing and implementing outreach campaigns to meet their requirement using Outreach360 platform
- Operational support basis customer requirements on one or more products. This includes setting up accounts and users researching on entities creating custom branded email templates conduct outreach to support global investment banks or asset managers on their regulatory and compliance needs.
- Become highly skilled in understanding regulatory matters related to ISDA CFTC SEC ISLA etc and maintaining Operational Processes by creating SOPs playbook and FAQs for client communication
- Serves as subject matter expert by assisting peers and leadership and implement a quality control review of operational activities and work with business partners to validate the integrity of data and documents maintained for all Regulatory and Compliance platforms
- Manage relationships with clients internal teams stakeholders and conduct project specifics tasks in line with the assigned projects
- Developathorough understanding of IHS Markits ISDA Amend platform for assisting clients in regulatory outreach campaign execution and track/assist in client queries as a managed services offering.
- Fix US off.
Business competencies
- Education and experience: In-depth understanding of different financial products capital markets and regulations or experienced in Investment banking operations preferably in Derivatives Documentations
Data analysis skills and excellent knowledge of MS Office are preferred
Batchelors Degree with excellent verbal and written communication skills
6-8 years experience preferred
Effective coaching/ training skills. Client service orientation quality focus organisation and planning skills Resiliency and effective change management skills
- Commercial awareness: Have an excellent client service ethos and be able to communicate effectively with onshore team.
Strong analytical and interpersonal skills
Familiarity with bank compliance and risk management a plus
- Management requirements: People management experience of 2 years
Personal competencies
- Personal impact: The ideal candidate will need to be detail oriented and task driven with a strong work ethic and able to work in a fast-paced environment
- Communication: Strong verbal and written communication skills are required.
- Teamwork: Able to contribute and get work managed by teammates as part of a team
About S&P Global Market Intelligence
At S&P Global Market Intelligence a division of S&P Global we understand the importance of accurate deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions partnering with customers to expand their perspective operate with confidence andmake decisions with conviction.
For more information visit In It For You
Our Purpose:
Progress is not a self-starter. It requires a catalyst to be set in motion. Information imagination people technologythe right combination can unlock possibility and change the world.
Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence pinpointing risks and opening possibilities. We Accelerate Progress.
Our People:
Were more than 35000 strong worldwideso were able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.
From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. Were committed to a more equitable future and to helping our customers find new sustainable ways of doing business. Were constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference.
Our Values:
Integrity Discovery Partnership
At S&P Global we focus on Powering Global Markets. Throughout our history the worlds leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do bring a spirit of discovery to our work and collaborate in close partnership with each other and our customers to achieve shared goals.
Benefits:
We take care of you so you cantake care of business. We care about our people. Thats why we provide everything youand your careerneed to thrive at S&P Global.
Our benefits include:
Health & Wellness: Health care coverage designed for the mind and body.
Flexible Downtime: Generous time off helps keep you energized for your time on.
Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
Invest in Your Future: Secure your financial future through competitive pay retirement planning a continuing education program with a company-matched student loan contribution and financial wellness programs.
Family Friendly Perks: Its not just about you. S&P Global has perks for your partners and little ones too with some best-in class benefits for families.
Beyond the Basics: From retail discounts to referral incentive awardssmall perks can make a big difference.
For more information on benefits by country visit: Hiring and Opportunity at S&P Global:
At S&P Global we are committed to fostering a connected andengaged workplace where all individuals have access to opportunities based on their skills experience and contributions. Our hiring practices emphasize fairness transparency and merit ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration we drive innovation and power global markets.
Recruitment Fraud Alert:
If you receive an email from a domain or any other regionally based domains it is a scam and should be reported to. S&P Global never requires any candidate to pay money for job applications interviews offer letters pre-employment training or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines fraudulent domains and how to report suspicious activityhere.
Equal Opportunity Employer
S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity color religion sex sexual orientation gender identity national origin age disability marital status military veteran status unemployment status or any other status protected by law. Only electronic job submissions will be considered for employment.
If you need an accommodation during the application process due to a disability please send an email to:and your request will be forwarded to the appropriate person.
US Candidates Only:The EEO is the Law Poster discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - - Professional (EEO-2 Job Categories-United States of America) OPRTON202.1 - Middle Professional Tier I (EEO Job Group)
Required Experience:
Manager
Employment Type
Full-Time
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