Receptionist
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Job Location:
Tomball, TX - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Job Summary: Greets customers routes incoming calls and provides basic information to callers in a courteous and professional manner.
About Us:Parkway is locally owned and operated. We have been in the Houston area for more than 45 years. We have three locations Parkway Chevrolet Parkway Family Kia and Parkway Family Mazda. We operate elite state-of-the-art service departments.
Benefits
- Medical Dental and Vision
- Life and Short-Term Disability
- Continuous Improvement Training
- 401K with Match
- Paid Vacation
- Paid Holidays
- Employee Discounts on Parts Services and Vehicles
- Opportunities for Growth
Essential Duties
- Operates a multi-line phone system.
- Answers all incoming calls in a prompt polite professional manner transferring them to the appropriate person or department quickly or operating the dealership paging system to call individuals to the phone.
- Minimizes the time callers are on hold and checks back with them frequently to ensure they wish to continue holding.
- Screens incoming calls as requested by managers.
- Develops knowledge of basic dealership information in order to respond to callers who have general inquiries.
- Notifies IT department of any problems with the phone system.
- Updates and distributes dealership phone directory as needed.
- Performs clerical duties as assigned.
- Takes detailed messages when call cannot be completed including callers name telephone number time of call and information requested and delivers to appropriate party in a timely manner.
Requirements:
- High School Diploma or GED
- Customer Service Experience (1 year)
- Valid drivers license required
Parkway Family Auto is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race color sex religion sexual orientation national origin disability genetic information pregnancy or any other protected characteristic as outlined by federal state or local laws.
Key Skills
- Multi-line Phone Systems
- Customer Service
- Computer Skills
- QuickBooks
- Medical office experience
- Office Experience
- 10 Key Calculator
- Dental Office Experience
- Front Desk
- Administrative Experience
- Medical Receptionist
- Phone Etiquette
About Company
Job Summary: Moves and from service drive to service parking lot. Also helps keep up with any maintained for the drive and service department. About Us: Parkway...
