Zscaler Engineer

We are seeking a Zscaler Engineer to support a mission-critical U.S. government agency in the National Capital Region. This hybrid position involves managing and modernizing enterprise cybersecurity platforms with a strong focus on Zscaler technologies (ZIA ZPA ZDX) and broader Secure Access Service Edge (SASE) implementations within a Microsoft-based environment.
The ideal candidate has hands-on experience with Zscaler services (ZIA ZPA ZDX) across cloud network and identity domains. This role supports operations troubleshooting and integration of Zscaler platforms with enterprise systems while contributing to policy management Zero Trust initiatives process automation and cross-team collaboration.

This role requires on site work in Washington D.C. at least 3 days per week with remote work the other days.

Key Responsibilities:

• Deploy configure and manage Zscaler services (ZIA ZPA ZDX) and other security technologies such as EDR DLP secure web gateway email security IDPS firewall SIEM and identity protection tools
• Integrate security solutions with Microsoft platforms including Azure AD Conditional Access Intune and Microsoft Defender
• Configure and manage policies SAML integrations monitoring and user onboarding for Zscaler platforms
• Monitor performance security events and traffic flow; troubleshoot connectivity authentication and application access issues
• Enforce security policies ensure compliance and optimize configurations to improve performance and user experience
• Respond to ServiceNow tickets perform health checks and support upgrades or migrations
• Write and maintain technical documentation (SOPs change records) and automate routine tasks using scripting (PowerShell Python Bash)
• Collaborate with engineering operations and compliance teams to strengthen overall security posture

• Bachelors degree in Cybersecurity IT or related field (or 8 years of equivalent experience)
• Minimum 5 years of cybersecurity experience supporting a broad range of tools across cloud endpoint identity and network security domains
• 2 years of hands-on experience administering Zscaler services (ZIA ZPA ZDX) including policy management SAML integration and performance monitoring
• Practical experience with tools and platforms such as EDR DLP secure web gateway email security IDPS firewalls SIEM and identity protection solutions
• Proficiency in Windows and/or Linux system administration scripting (e.g. PowerShell Python Bash) and integrating cloud-native security technologies
• Strong analytical troubleshooting and communication skills

• Experience in federal or regulated environments
• Familiarity with DNS-layer protection threat analytics platforms and Zero Trust architecture
• Exposure to tools such as CrowdStrike Office 365 Microsoft Defender and Intune
• Relevant certifications such as Zscaler Certified Administrator Security CySA GSEC Microsoft SC-300 CCNP Security PCNSE or Splunk Certified Architect

• Must be eligible to obtain a U.S. Public Trust Clearance

• Competitive salary based on experience
• Profit sharing distributed twice a year
• 15 days ofpaid time off and 10 paid holidays per year
• 401(k)with employer matching
• Healthand dental benefits
• Opportunity to work with other talentedtechnical professionals

SharePointXperts is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race color religion sex national origin disability or protected Veteran status.

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