Language Quality Specialist
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
As a Japanese Language Quality Specialist you will work closely with the Head of Quality and Compliance as well as with the Director of Vendor and Language Management. You will help providing continued monitoring over the translation quality of our global pool of suppliers in order to maintain and improve external freelancers standards with IQVIA and ultimately boost overall quality output.
The Language Quality Specialist is a proactive member of the Quality team contributing to deliver globally an efficient quality management service to internal staff external resources and clients.
RESPONSIBILITIES
Trigger Quality Feedback Reports and improvement plans on selected resources liaising with all stakeholders (PMs Quality team Internal Linguists External Reviewers Vendor Managers etc.).
Analyze language quality issues and works on global and local improvement plans with project management and quality teams
Support VMs and PMs in anticipating and dealing with quality issues.
Flag potential resources for promotion or demotion based on quality results.
Run regular analysis on resource and language quality status.
Monitor edit distance per language and help to enhance language output.
Drive global language quality strategy and establish tools to monitor the quality of outsourced language translations.
Work with Terminology Coordinator to make sure language assets are created and updated as needed.
Help to build and design a robust and efficient Quality system as well as the creation of SOPs related to this function.
Contribute to conceive developments/enhancements and best practices in Language Quality.
REQUIRED KNOWLEDGE SKILLS AND ABILITIES
Native level of Japanese language skill (speaking/reading/writing).
3-5 years experience as a Language Quality Specialist dealing with multilingual projects.
Mediation/negotiation skills in working with people from different countries and cultures.
Ability to multitask and quickly adapt to change.
High level of commitment and motivation is essential.
Higher education in translation-related studies or equivalent experience.
Excellent oral written and interpersonal communication skills in English.
Extensive knowledge of Multilingual Quality Monitoring processes.
Proven skills of analysis time management organization and attention to detail.
PHYSICAL REQUIREMENTS
Extensive use of keyboard requiring repetitive motion of fingers.
Extensive use of telephone and face-to-face communication requiring accurate perception of speech.
Regular sitting for extended periods of time.
The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties responsibilities and qualifications required of employees assigned to this job.
IQVIA is a leading global provider of clinical research services commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at
Required Experience:
IC
Key Skills
- Quality Assurance
- FDA Regulations
- Data Collection
- Food Safety Experience
- ISO 9001
- Mobile Devices
- Root cause Analysis
- Quality Systems
- OSHA
- Food Processing
- Quality Management
- cGMP
About Company
IQVIA is the Human Data Science Company™. We are inspired by the industry we serve and provide solutions that enable life sciences companies to innovate with confidence, maximize opportunities and ultimately drive human health outcomes forward. Our approach is Human Data Science – a d ... View more
