Contract Manager-KZN
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Job Location:
Durban - South Africa
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Department:
Job Summary
Duties & Responsibilities
Minimum Requirements
Manage daily Operations
- Ensure all operational duties are performed on a daily basis.
- Ensure that the account runs cost effectively well managed and efficient to both Servest and the client.
- Unscheduled spot checks of Supervisors and Administrator at their specific work areas.
- Ensure supervisors tasks are completed on a daily basis.
- Attend customers daily weekly & monthly meetings.
- Control the issue of Chemicals uniforms & equipment.
- Ensure periodic cleaning schedules are done and shared with Integrated.
Control on site labour
- Check daily and monitor the biometric PRP system with manging all exceptions daily.
- Ensure that your staff does not exceed contractual requirements.
- Develop and train the labour force.
- Recruit replacement staff.
- Ensure Servest staff look representable at all times (Full uniforms in place daily).
Customer Focus
- To be the first point of Contact for all operational queries.
- Have firsthand knowledge of Cleaning Requirements
- Be innovative introduce efficiencies to reduce cost for both Servest and Sasol in the development of solutions.
- Ensure Customer satisfaction by optimizing client service levels.
- Ensure all cleaning assessments and route audits are done.
- Be the point of contact between Servest.
Communicate & liaise effectively at all levels within the organization
- Liaise with operational personnel on service quality.
Maintain Human Resource Legislation Compliance
- Ensure all Servest Staff receive site base induction
- Conduct disciplinary hearings.
- Control staff training schedule.
Equipment and Assets
- Control all Servest Equipment and Assets on site.
- Maintain service plans and maintenance and repair of equipment
- Maintain asset register for all equipment on-site.
- Conduct weekly inspection of all your equipment.
- Ensure monthly consumable stock is done and deliverd timeously.
Minimum Requirements
- National Senior Certificate / Grade 12.
- Minimum of 3 years experience in the industry both in Cleaning and Hospitality
- Ability to work effectively as part of the team
- Good problem-solving skills
- Good analytical and customer service skills
- Must be able to work under pressure
- Fully computer literate
- Good communication inter-personal and report writing skills
- Pay attention to detail
- Basic knowledge of Health and safety Act of 1993
- Detail oriented with excellent organisational skills
- Ability to work independently handle multiple tasks and meet deadlines
- Be in apposition of a valid un-endorsed drivers license
- Committed and willing to make occasional personal sacrifices to meet deadlines
Required Experience:
Manager
Key Skills
- Facilities Management
- ADMA
- Heavy Bus Driving
- AXA
- Building Services
- Courier Delivery
About Company
We form strategic partnerships with our clients to integrate people, places, processes, and tech for facilities management, cleaning solutions, and more.
