Operations Assistant (Maternity Cover)
Operations Assistant (Maternity Cover)
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Our Head of Administration the person who keeps our operations running seamlessly is going on maternity leave. Shes the one making sure new clients are onboarded correctly payments are accurate and coaches have the support they need. While shes away were looking for someone who can step into her role and keep things running smoothly.
This is not a narrow admin role. It combines operations systems and problem-solving. Youll be handling detail-heavy tasks supporting multiple stakeholders and keeping workflows on track. If you enjoy creating order improving processes and managing moving parts with accuracy this role will suit you well.
What Youll Be Doing
- Oversee client onboarding from start to finish.
- Manage payment processes and maintain accurate records.
- Communicate with clients when needed via WhatsApp or phone.
- Ensure coaches have the information and support they need.
- Work with Google Suite WordPress and WhatsApp integrations to keep processes efficient.
- Track data measure outcomes and look for opportunities to improve systems including exploring automation and AI where useful.
What Were Looking For
- Highly organised with strong attention to detail.
- A systems thinker who understands how tasks fit into the bigger picture.
- Confident and professional in client-facing communication.
- Proficient in Google Suite and WordPress with the ability to learn new tools quickly.
- Focused on impact and results not just ticking tasks off a list.
What Youll Get
- A fully remote role where your work genuinely keeps the business moving.
- The chance to step into a role thats central to how we run youll see the impact of your work every single day.
- Real ownership: well trust you to get things done without hand-holding.
- A fixed-term maternity cover contract with competitive pay.
Qualifications :
Required
- Strong organisational and multitasking skills.
- Proficiency with Google Suite (Docs Sheets Drive).
- WordPress experience (content forms and basic updates).
- Excellent written and verbal communication skills.
- Ability to work independently and manage competing priorities.
Preferred
- Operations or admin experience in a remote team environment.
- Advanced skills in Google Sheets (formulas pivot tables dashboards).
- Familiarity with automation tools (Zapier Make Airtable etc.).
- Interest in applying AI tools to streamline workflows.
- Experience improving or creating processes that increased efficiency.
- Previous client-facing support via WhatsApp or phone.
Additional Information :
- You must have your own laptop mobile phone and reliable high-speed Wi-Fi connection.
- This is a fixed-term maternity cover contract.
Remote Work :
Yes
Employment Type :
Contract
Employment Type
Remote
Company Industry
Key Skills
- AutoCAD 3D
- Council
- ABAP
- Apps
- Electronics Engineering
- Clinical
