Consumer Proposal Inquiries Administrator
Consumer Proposal Inquiries Administrator
Posted on :
13-09-2025
Employer Active
1 Vacancy
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Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
13-09-2025
Job Description
Company Information
One of Canadas oldest and most respected debt solution providers. We help people get out of debt and start rebuilding their lives again. Established in 1979 Farber has over 250 employees working across Canada and has helped over 100000 Canadians get out of debt.
And now were embarking on our next stage of innovation & significant growth. To do that we hire experienced enthusiastic motivated innovative and customer-centric team members to play critical roles in helping us reach our ambitious goals.
Join us in better serving the growing number of Canadians who are in need of help
Position Summary
We are currently seeking a Consumer Proposal Inquiries Administrator to join our team. The ideal candidate will provide superior customer service and administrative support for the Consumer Proposal file administration process. This role has the flexibility to work from home and an uninterrupted high-speed internet connection is a must.
Responsibilities
Qualifications/Experience:
At Farber were in the business of helping peopleand this ethos extends not only to our clients but to our employees partners. We are committed to taking action and to deliver an inclusive diverse and equitable workplace that our staff experience every day. This commitment also shapes our culture which is one of a kind and unique. We are proud to have a dedicated culture committee who organize events and consists of staff volunteers they hand out awards for recognition and support the many holidays in our community to celebrate our inclusive and diverse workforce at Farber.
Farber encourages applications from all qualified candidates who represent the diversity of Canada.
One of Canadas oldest and most respected debt solution providers. We help people get out of debt and start rebuilding their lives again. Established in 1979 Farber has over 250 employees working across Canada and has helped over 100000 Canadians get out of debt.
And now were embarking on our next stage of innovation & significant growth. To do that we hire experienced enthusiastic motivated innovative and customer-centric team members to play critical roles in helping us reach our ambitious goals.
Join us in better serving the growing number of Canadians who are in need of help
Position Summary
We are currently seeking a Consumer Proposal Inquiries Administrator to join our team. The ideal candidate will provide superior customer service and administrative support for the Consumer Proposal file administration process. This role has the flexibility to work from home and an uninterrupted high-speed internet connection is a must.
Responsibilities
- Primarily phone and email communication to provide for timely resolution of issues for clients creditors and other stakeholders including but not limited to the following:
- Addressing proposal payment requests NSF payments and mitigating defaults
- Coordinating revival processes
- Efficiently respond to current clients inquiries relating to the status of their file
- Answering questions directly or indirectly pertaining to the proposal and debtors financial affairs in general
- Issuing status and other miscellaneous letters to the debtors creditors etc.
- Liaising with other team members to ensure efficient and diligent administration of the proposalestates
- Ensure phone queues are cleared and assigned tasks are completed on a daily basis
- Work together with colleagues to help assist the clients
- Participate in ongoing training to improve technical knowledge
Qualifications/Experience:
- Previous insolvency experience
- Post-secondary education or related equivalent experience
- Insolvency Administrator Certificate (asset but not required)
- Excellent verbal and written communication skills to speak effectively with clients and other third parties
- Strong attention to detail and the ability to multitask in a fast-paced environment
- High computer literacy including the ability to learn new programs
- Excellent time management and organizational skills
- Great interpersonal skills to deal with team members staff and clients
- Strong learning skills
- A team player who can also work independently and take ownership of their workload
At Farber were in the business of helping peopleand this ethos extends not only to our clients but to our employees partners. We are committed to taking action and to deliver an inclusive diverse and equitable workplace that our staff experience every day. This commitment also shapes our culture which is one of a kind and unique. We are proud to have a dedicated culture committee who organize events and consists of staff volunteers they hand out awards for recognition and support the many holidays in our community to celebrate our inclusive and diverse workforce at Farber.
Farber encourages applications from all qualified candidates who represent the diversity of Canada.
- If you require any accommodations throughout the recruitment processincluding alternate interview formats accessible materials or any other accommodationswe encourage you to contact us at
Required Experience:
Unclear Seniority
Employment Type
Full Time
Key Skills
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