Systems Administrator III
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
The Company
Versaterm is a global public safety solutions company helping agencies transform how they serve their communities. Since 1977 weve been building an ecosystem of intuitive tools designed for public safety agencies forensic labs court systems schools and other institutions. Through purposeful integrations and a selective growth strategy we focus on improving workflows to help our customers achieve more efficient operations better service and more just outcomes.
Our teams are driven by innovation expertise and an unwavering commitment to customer success. As we continue to grow and expand our ecosystem youll have the opportunity to contribute to solutions that enhance community safety and transform the future of public safety technology. If youre passionate about making a meaningful difference wed love to hear from you.
The Role
We areseeking a Systems Administratorto join ourInformation Technologyteamsomeone whowill provide critical support across multiple business units developing software products for public safety.In this roleyou will oversee M365 and administer corporate networks VPNs VoIP desktop computing VMware cloud applications and on-premises servers and SANs.You will also contribute to the design and improvement of infrastructure standards and occasionally provide technical support for infrastructure-related issues or questions with our police customers and their IT staff.
What You Do
- Configure andmaintainfirewalls Palo Alto and Fortinet
- Manage M365 MCA tenant whenrequiredmerge Gmail and other tenants fromacquiredbusinesses
- 2nd level support analyze and troubleshoot desktop infrastructure and cloud application questions and issues
- Create andmaintainclear instructional documentation and IT process guides
- Monitor andmaintainLAN/WAN performance including switches routers and wireless access points
- Assistwith server administration backups and patch management
- Partner with vendors and cross-functional teams to resolve escalated technical issues
- Contribute to IT projects system upgrades and technology rollouts
- Provide mentorship and guidance to junior IT team members
What Youll Bring
- Bachelors degree or diploma in Information Technology Computer Science or related field (or equivalent work experience)
- A minimum of 57 years of experience in IT administration or systems/network support
- ProficiencywithWindows MacOS Linux and VMware environments
- Solid understanding of networking concepts (TCP/IP DNS DHCP VLANs VPNs firewalls)
- Self-starter with excellent communication skills both oral and written
- Effective listener capable of quickly understanding the requirements
- Ability to document processes and create user-friendly instructional materials
Note: This position requires a security clearance from the Government of Canada. Candidates must be legally authorized to work in Canada and must successfully obtain andmaintaina Reliability security clearance. Please note that specific customer contracts may imposeadditionalsecurity verification requirements. Obtaining andmaintainingall required security clearances is a condition of employment. For more information on the Government of Canadas security screening process please visitPublic Services and Procurement Canada.
Equal Opportunity
Versaterm is committed to building and supporting inclusion diversity and equity and sustaining a barrier-free areavailable on request throughout all aspects of the selection process. These principles apply to the terms and conditions of employment at Versaterm. For detailed information on our accessibility policies please
Required Experience:
Unclear Seniority
Key Skills
- Computer Science
- Active Directory
- Computer information Technology
- PowerShell
- OS
- Windows
- Database
- SCCM
- Linux
- SAN
- Troubleshoot
- Backup
- Setup
- Technical Support
- UNIX
