Senior EUC Automation Engineer
Senior EUC Automation Engineer
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Job Description
Company Introduction
We exist to wow our customers. We know were doing the right thing when we hear our customers say How did we ever live without Coupang Born out of an obsession to make shopping eating and living easier than ever were collectively disrupting the multi-billion-dollar e-commerce industry from the ground up. We are one of the fastest-growing e-commerce companies that established an unparalleled reputation for being a dominant and reliable force in South Korean commerce.
We are proud to have the best of both worlds a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. We are all entrepreneurs surrounded by opportunities to drive new initiatives and innovations. At our core we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang you will see yourself your colleagues your team and the company grow every day.
Our mission to build the future of commerce is real. We push the boundaries of whats possible to solve problems and break traditional Coupang now to create an epic experience in this always-on high-tech and hyper-connected world.
We are looking for a Senior EUC Automation Engineerwith deep expertise in enterprise automation and system integration. This role is ideal for someone who can architect advanced automation frameworks lead cross-platform integrations and drive quality and security across enterprise IT systems. You will play a pivotal role in shaping the automation strategy for the End User Computing (EUC) team ensuring scalable secure and compliant solutions across cloud and endpoint environments.
- Architect and implement advanced API-driven integrations and automation workflows between Intune Entra ID ManageEngine Active Directory Outlook and other enterprise systems using expert-level PowerShell scripting.
- Design implement and manage Azure services such as Blob Storage PIM Key Vault and Enterprise Applications automating provisioning access controls and operational workflows for secure cloud governance.
- Engineer and support ServiceNow API integrations and ITSM automations for real-time updates to incident asset and change management workflows.
- Oversee enterprise privileged access management (EPM) platforms like ABR and CyberArk implementing secure credential lifecycle automation and session monitoring.
- Manage hardware recovery and device security using platforms like Absolute automating device freeze recovery and audit trail workflows.
- Design and maintain structured customizable data tables using SharePoint Airtable Smartsheet Google Sheets or ServiceNow to support EUC operations and ensure data integrity.
- Lead application deployment and upgrade strategies across ManageEngine and Intune including pilot and production rollouts for VDI Citrix and Remote Desktop environments.
- Utilize PSADT and other modern tools to manage full application lifecycle tasks without relying on traditional packaging methods.
- Troubleshoot application installation issues using log analysis from Intune SCCM and other sources and perform root-cause investigations for legacy and modern packages.
- Conduct application compatibility testing across Windows OS versions and leverage virtualization technologies to enhance deployment reliability.
- Apply knowledge of bash shell and Python scripting to extend automation capabilities across platforms.
- Bachelors or Masters degree in Computer Science Information Technology Engineering or a related field.
- 8 to 10 years of experience in enterprise IT automation cloud services and endpoint management.
- Advanced proficiency in PowerShell scripting; familiarity with Bash Shell or Python is a plus.
- Strong understanding of Microsoft platforms (Intune Entra ID Azure Active Directory) and cloud governance tools (PIM Key Vault Blob Storage).
- Experience with ITSM platforms like ServiceNow and enterprise security practices including privileged access management and antivirus orchestration.
- Solid troubleshooting skills and experience with application deployment across VDI Citrix and RDS environments.
- Proven leadership in designing scalable automation and integration solutions.
- Experience mentoring engineers and collaborating across Security EUC and IT Operations teams.
- Strong communication and stakeholder management skills.
- Ability to adapt in a dynamic hybrid work environment.
Type of work model
- Hybrid
Our Hybrid work model: Coupang hybrid work model is designed to enable a culture of collaboration that acts a catalyst to enrich the experience of employees. Employees are required to work at least 3 days in the office per week with the flexibility to work from home 2 days a week depending on the role requirement. Some businesses may require more time in office due to nature of work.
Details to consider
- Those eligible for employment protection (recipients of veterans benefits the disabled etc.) may receive preferential treatment for employment in accordance with applicable laws.
Privacy Notice
- Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below. Experience:
Senior IC
Employment Type
Full Time
