Physician Support Informaticist 2 Central (H)
Physician Support Informaticist 2 Central (H)
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Job Description
Current Employees:
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The University of Miami Health System UHealth IT Department has an exciting opportunity for a Full-time Physician Support Informaticist 2 to work onsite in Miami.
The Physician Support Informaticist 2 - Central provides one-on-one post classroom provider/physician training on Epic UChart applications/modules across all service lines addresses end user problems and challenges with the clinical information systems (e.g. software hardware or network difficulties). The Physician Support Informaticist 2 - Central documents and routes issues to the correct UHIT team and communicates the resolution to relevant.
Core Responsibilities:
Performs periodic rounding to identify provider and physician issues throughout the ambulatory care and clinic settings.
Partners with Informatics and IT leadership with developing and implementing an issue resolution plan (e.g. open track and resolve IT tickets with UChart analysts).
Travels to each University of Miami Health System (UMHC) satellite location and provide support during go-lives.
Acts as an advocate for provider and physician needs by identifying and documenting system optimization opportunities and following through on those improvements to implementation.
Performs analysis of new releases and determining how they will impact provider and physician workflow.
Participates or facilitates sessions with end users to prioritize and confirm changes that will be implemented.
Collaborates with trainers on system changes and new features to develop documentation and training strategies.
Participates in on-call rotations and support.
Maintains regular communication with team members and participates in weekly project team meetings.
Reviews the status of projects and issues on an ongoing basis with leadership.
Adheres to University and unit-level policies and procedures and safeguards University assets.
Department Specific Functions:
This position provides full-time onsite support at one of the Bascom Palmer Eye Institute UHealth Location; Main Campus
Optimize / streamline workflows for Future State: process driven technology and work to reduce system and process variability by harmonizing workflows
Informaticist role on implementations and upgrades: focusing on workflow design validation testing / user acceptance testing end user readiness (change management training policy roles) and end user adoption
When encountering established systems this role will review (document where needed) current state workflows and workstreams identify opportunities to streamline and harmonize system-wide workflows acting as an advocate for physicians needs.
This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.
CORE QUALIFICATIONS:
Bachelors degree in relevant field
Epic Certification in at least one core module
Proficiency in one or more Epic specialty modules such as Radiant Beacon OpTime or Kaleidoscope (Bascom specific application)
Minimum 3 years of experience in clinical operations Hospital IT or Healthcare vendor working primarily with physician groups providing ATE support for providers and physicians during Go Live
Vendor / Consulting Experience preferred
Ability to learn new procedures technologies and protocols and adapt to changing priorities and work demands.
Ability to work collaboratively with others and contribute to a team environment.
Skilled in using office software technology and relevant computer applications.
Strong and clear written and verbal communication skills for interacting with colleagues and stakeholders.
Any appropriate combination of relevant education experience and/or certifications may be considered.
#LI-AS1
The University of Miami offers competitive salaries and a comprehensive benefits package including medical dental tuition remission and more.
UHealth-University of Miami Health System South Floridas only university-based health system provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center we are proud to serve South Florida Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching research and patient care. Were the challenge youve been looking for.
The University of Miami is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities are encouraged to apply. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Click here for additional information.
Job Status:
Full timeEmployee Type:
StaffPay Grade:
H11Employment Type
Full-Time
